Keith Stephenson-Wilcox

Installation/ Maintenance/ Repair of Fiber Optic cable, Data Cabling, Telephony Services, IP CCTV, AV Cabling, DAS 4G & 5G antenna components, radio components, RF Cabling, AC/DC wiring of telecommunications products.

• Achieved high-quality results with meticulous attention to detail in all tasks performed by the crew.
• Provided ongoing training and mentorship to new crew members, enhancing overall team performance.
• Reduced safety incidents by conducting thorough safety briefings and enforcing strict adherence to safety protocols.
• Kept detailed records of daily progress to identify and correct areas needing improvement.
• Increased crew efficiency by implementing effective scheduling and task delegation.

• Collaborated with fellow assistants to streamline game day processes, fostering a cohesive team dynamic.

Installation/ Maintenance/ Repair of Fiber Optic cable,
Data Cabling, Telephony Services, IP CCTV, AV Cabling for NBC,PPV & NFL Network.

• Developed creative solutions for complex installation scenarios while adhering to strict budgets and timelines.
• Coordinated effectively with other trades on construction sites, maintaining open communication lines and fostering cooperative working environments.
• Stayed up-to-date with industry trends and emerging technologies to offer clients the most innovative solutions available.
• Performed routine maintenance checks on installed systems regularly, resulting in improved longevity of equipment.
• Installation/ Maintenance/ Repair of
  EPSON 600,700 & 800 Series projectors and mounts.
  Installation/Maintenance/Repair of Smart Boards (White Boards)
  Delivery/Installation/Maintenance of Clever Touch & Promethean Flat Panel 85” Screens.Warehouse Provisioning

• Coordinated with other departments during installations or upgrades to ensure seamless integration of the access control system within existing infrastructure.
• Conducted site surveys to determine optimal placement of access control devices, maximizing coverage and security effectiveness.
• Developed comprehensive documentation for each installation project, ensuring accurate record-keeping and facilitating future maintenance efforts.
• Identified potential security risks by conducting thorough site assessments and recommending appropriate access control measures.
• Installation/ Maintenance/ Up Grades & Repair of
  Honeywell Vista Series Alarm & Fire Panels.
  Installation/Repair of NUO Series Surveillance Product’s.
  Installation/Repair of Access Control Products.

• Implemented an effective data backup and disaster recovery plan to minimize potential losses due to unforeseen events or security breaches.
• Fostered a culture of collaboration within the IT team through regular meetings, open communication channels, and cross-functional project engagements.
• Stayed abreast of technology advancements, emerging standards, and IS regulations to meet strategic technology goals.
• Implemented a robust IT governance framework that ensured compliance with industry regulations, reduced risks, and improved overall system security.

• Optimized workflow efficiency by creating comprehensive schedules for all team members in accordance with project requirements.
• Increased customer satisfaction by providing exceptional service during equipment installation and maintenance tasks.
• Streamlined installation processes for improved efficiency and reduced downtime.
• Upheld a positive working environment within the technician team, fostering collaboration and effective problem-solving strategies among colleagues.
• Installation/Repair of Military Com Products
  Installation/Repair Hughes Network Products
  Lead Installation Tech for All Client P.O.S Systems/Build Outs /Roll Outs.
  Lead Installation Tech for Custom AV Automation

• Mentored junior team members, contributing to their professional growth and development as successful data scientists.
• Informed long-term planning efforts by conducting thorough scenario analyses under different assumptions about future market conditions.
• Enhanced decision-making capabilities by creating interactive dashboards and visualizations.
• Developed custom scripts for cleaning messy datasets, ensuring high-quality inputs into the analytic process.
• Installation of PBX / KSU Products
  Installation of voice & data products
  Installation & repair of CCTV Products and wiring

• Streamlined inventory management processes, reducing overhead costs related to unused or excess equipment.
• Continually updated knowledge of industry trends, best practices, and emerging technologies to provide cutting-edge service to clients.
• Enhanced customer satisfaction by providing efficient installation and maintenance services for various systems.
• Conducted regular performance evaluations of installed systems, proactively identifying potential issues before they impacted client operations.
• Installation & Repair of Telecommunications Products
  Installation & Repair Of Nortel, Avaya, Mitel,& Intertel PBX systems
  Installation & Repair Of Palco & HIK Vision CCTV and related products
  Installation & Repair of Data Cabling and Net Work Hardware