Duane Mack
Anderson Island,WA
Summary
Proactive and meticulous sales executive with over 30 years of experience. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Senior Business Engagement Manager
Intellipro Group Inc.
01.2023 - 01.2024
- Responsible for new business development in the US, both direct and MSP channels
- Working with startups through enterprise and forming partnerships with technology incubators
- Maintained over 100% of my KPI goals for 2023
Business Development Director - West
NashTech Global
01.2021 - 01.2023
- Responsible for $2 Million in new sales annually of Managed Services, Offshore, and Nearshore custom software solutions
- Technology Advisory, Data Analytics, BPO, QA
Senior Sales Executive
Beyondsoft Consulting Inc.
01.2020 - 01.2021
- Responsible for $2 Million in new sales annually of Managed Services
- BPO, Big Data & Analytics, Cloud, Technical Staffing, Onshore, Near-Shore, Offshore
Vice President of Sales US Operations
Turnotech
01.2019 - 01.2020
- Turnotech is a global telecom provider, established in 2005 in Pakistan (HQ), also in, UAE, Saudi Arabia, Egypt, and Australia
- I was responsible for the launch and expansion of Turnotech, Inc
- In the US and managing and coordinating all aspects throughout the country
- (Impacted by COVID-19)
Managing Director
Express Employment Professionals
01.2018 - 01.2019
- Hired, trained, and managed all staff, all departments
- Developed daily and weekly metrics that align with an annual budget
- Collaborated with the owner to forecast and develop a year-over-year budget and growth goals
Managing Director
Inabia Solutions & Consulting / Cielo WiGle
01.2015 - 01.2018
- Managed day-to-day operations of all in-house departments (Sales, Recruiting, Project Management, HR, Finance and Lab)
- Wrote and conducted all performance evaluations
- Screened, interviewed, hired, and trained all internal staff
- Managed all contract resources and project assignments, managed more than 80 resources, at client locations and home office
- Provided monthly resource production reports to clients upon request
- Served as MBE Input Committee member, representing Inabia as a minority-owned business through NMSDC
- Increased annual revenue from $7 million in 2015 to over $14 million by 2018
Account Executive, Consulting Services
Robert Half Technology
01.2014 - 01.2015
- New business development, growth of existing accounts
- Negotiate bill rates, conversion rates, and contract lengths of each project
- Awarded multi-year government contract resulting in a revenue gain of over 6 million dollars over the life of the contract
Education
Associate of Applied Arts - Visual Communications
Art Institute of Seattle
Temple University
Skills
- Work Planning and Prioritization
- Multitasking Abilities
- Negotiation
- Task Prioritization
- Brand Management
- Interpersonal Relations
- Revenue Forecasting
Current Project
CDC-approved DPP Lifestyle Change Coach, Leaf Wellness Coaching, Services include individual coaching, diabetes prevention education, culinary coaching, and customized workshops for businesses, community groups, healthcare organizations, and more.
Timeline
Senior Business Engagement Manager
Intellipro Group Inc.
01.2023 - 01.2024
Business Development Director - West
NashTech Global
01.2021 - 01.2023
Senior Sales Executive
Beyondsoft Consulting Inc.
01.2020 - 01.2021
Vice President of Sales US Operations
Turnotech
01.2019 - 01.2020
Managing Director
Express Employment Professionals
01.2018 - 01.2019
Managing Director
Inabia Solutions & Consulting / Cielo WiGle
01.2015 - 01.2018
Account Executive, Consulting Services
Robert Half Technology
01.2014 - 01.2015
Associate of Applied Arts - Visual Communications
Art Institute of Seattle
Temple University
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