Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to help team achieve company goals. Pursues opportunities to learn new skills and contribute to group success.
Overview
11
11
years of professional experience
Work History
Bus Operator
Washington Metro Area Transit Authority
02.2018 - Current
Conduct routine pretrip and post trip inspections of assigned vehicle to insure safe vehicle operations
Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus
Provide safe, courteous, reliable and comfortable transportation for customers to and from scheduled destinations while adhering to an established time schedule and route
Report any dangerous conditions that could jeopardize the safety of passengers or other members of the public
Effectively communicates with customers and co-workers in a clear, concise and respectful manner
Always adhere to SOP policies and procedures
Maintain contact with BOCC and reports current position and conditions affecting the operations as required.
Security Supervisor
Professional Maintenance Management (PMM)
12.2015 - 12.2017
Conducted regular patrols of facility to detect and deter security threats
Recorded incident reports with detailed accounts of occurrences
Monitored alarm systems and CCTV footage to enable prompt attention and response
Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary
Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures
Supervised and evaluated security staff performance to determine compliance with safety regulations
Coordinated with security personnel or other departments to establish safety of visitors and staff
Communicate with security team and staff via two-way radio
Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism
Screened vendors and contractors before granting access to restricted areas within school
Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations
Supervised team of 3 security personnel during shift.
Day Porter Supervisor
Professional Maintenance Management (PMM)
10.2013 - 12.2015
Supervised day porter staff for the regular school year and additional staff during the summer
Assigned work and special task to day porters and update them on events and areas of deficiency
Dispatches, delegates and communicates service calls made to Facilities Management to day porters, ensuring that all problems and concerns are addressed
Trained new staff to maintained safety standards by keeping walkways clear of debris and hazards, reducing risk of accidents
Assisted in inventory management for supplies, ensuring adequate stock was always available for daily tasks
Demonstrated versatility in tasks performed, adapting to various responsibilities as needed within the facility's operation schedule
Communicate with supervisor via phone, email or two-way radio.
Program Manager (Transformation Office) at Washington Metro Area Transit AuthorityProgram Manager (Transformation Office) at Washington Metro Area Transit Authority