Summary
Overview
Work History
Education
Skills
Timeline
Generic

Duane McGill

District Heights,MD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to help team achieve company goals. Pursues opportunities to learn new skills and contribute to group success.

Overview

11
11
years of professional experience

Work History

Bus Operator

Washington Metro Area Transit Authority
02.2018 - Current
  • Conduct routine pretrip and post trip inspections of assigned vehicle to insure safe vehicle operations
  • Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus
  • Provide safe, courteous, reliable and comfortable transportation for customers to and from scheduled destinations while adhering to an established time schedule and route
  • Report any dangerous conditions that could jeopardize the safety of passengers or other members of the public
  • Effectively communicates with customers and co-workers in a clear, concise and respectful manner
  • Always adhere to SOP policies and procedures
  • Maintain contact with BOCC and reports current position and conditions affecting the operations as required.

Security Supervisor

Professional Maintenance Management (PMM)
12.2015 - 12.2017
  • Conducted regular patrols of facility to detect and deter security threats
  • Recorded incident reports with detailed accounts of occurrences
  • Monitored alarm systems and CCTV footage to enable prompt attention and response
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary
  • Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures
  • Supervised and evaluated security staff performance to determine compliance with safety regulations
  • Coordinated with security personnel or other departments to establish safety of visitors and staff
  • Communicate with security team and staff via two-way radio
  • Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism
  • Screened vendors and contractors before granting access to restricted areas within school
  • Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations
  • Supervised team of 3 security personnel during shift.

Day Porter Supervisor

Professional Maintenance Management (PMM)
10.2013 - 12.2015
  • Supervised day porter staff for the regular school year and additional staff during the summer
  • Assigned work and special task to day porters and update them on events and areas of deficiency
  • Dispatches, delegates and communicates service calls made to Facilities Management to day porters, ensuring that all problems and concerns are addressed
  • Trained new staff to maintained safety standards by keeping walkways clear of debris and hazards, reducing risk of accidents
  • Assisted in inventory management for supplies, ensuring adequate stock was always available for daily tasks
  • Demonstrated versatility in tasks performed, adapting to various responsibilities as needed within the facility's operation schedule
  • Communicate with supervisor via phone, email or two-way radio.

Education

Accounting -

Strayer University
Suitland, MD
2013

Diploma -

Dunbar High School
Washington, DC
1993

Skills

  • Defensive Driving
  • Weather Conditions Adaptation
  • Safe Driving Practices
  • Effective communication skills
  • Customer relations skills
  • Incident Reporting
  • Report Writing
  • CCTV Monitoring
  • Complex Problem-Solving
  • Dispatch
  • Work ethic
  • Workplace Safety
  • Verbal and written communication
  • Reliable and Responsible
  • Basic computer skills

Timeline

Bus Operator

Washington Metro Area Transit Authority
02.2018 - Current

Security Supervisor

Professional Maintenance Management (PMM)
12.2015 - 12.2017

Day Porter Supervisor

Professional Maintenance Management (PMM)
10.2013 - 12.2015

Accounting -

Strayer University

Diploma -

Dunbar High School
Duane McGill