Anh Duc NGUYEN
Charlotte,NC
Summary
First-generation college graduate with a Bachelor’s degree in Health Systems Management and a minor in Biology from the University of North Carolina at Charlotte. Completing premedical studies and participated in the Honors program, enhancing critical thinking and engagement with healthcare topics. Developed strong communication skills and a professional attitude through rigorous academic challenges. Knowledgeable in healthcare systems and clinical science, with a commitment to applying learning in practical settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CNA
The Sharon
charlotte, NC
10.2025 - Current
- Assisted residents with daily living activities and personal hygiene needs.
- Maintained cleanliness and organization in resident living areas and common spaces.
- Documented patient care activities accurately in electronic health records system.
- Collaborated with multidisciplinary teams to deliver comprehensive resident care.
- Trained new staff on proper caregiving techniques and safety protocols.
Retail Keyholder
Movado Company Store
Charlotte, North Carolina
12.2024 - 01.2026
- Ensured timely and accurate stocking of shipments in designated locations.
- Maintained precise records of merchandise, inventory levels, sales, returns, and staff transactions.
- Delivered exceptional customer service by greeting customers and promptly addressing inquiries.
- Oversaw store operations as key holder, managing opening and closing procedures.
- Developed extensive product knowledge to drive revenue growth and expand consumer base.
- Managed daily operations, client relations, and IT functions to optimize efficiency.
- Consistently exceeded sales targets and achieved Top Sales Associate ranking for the store in 2025, demonstrating strong relationship-building and customer engagement skills.
Key Holder
Sunglass Hut
Charlotte, NC
06.2023 - 12.2024
- Guided customers in locating specific products and provided expert product advice.
- Engaged customers through professional dialogue to assess needs effectively.
- Executed daily recovery tasks to ensure clean and organized work areas for optimal productivity.
- Responded to product inquiries with comprehensive knowledge of promotions and sales.
- Cultivated relationships with customers by establishing personal connections.
- Organized merchandise displays with signage to boost sales and manage overstock.
- Maintained up-to-date knowledge of promotions, exchange policies, payment procedures, and security measures.
- Recognized as Top Sales Performer of the year, consistently surpassing sales goals through exceptional customer service and product knowledge.
Pharmacy Technician
Harris Teeter
Charlotte, NC
11.2022 - 06.2023
- Collaborated with peers, technicians, and pharmacists to efficiently prioritize and fulfill orders.
- Created and updated customer profiles, including demographics, allergies, and medications in pharmacy systems.
- Assisted pharmacist with processing high volumes of prescriptions while addressing customer inquiries.
- Refilled medications, provided guidance on over-the-counter products, and verified insurance benefits.
- Ensured compliance with pharmacological practices by monitoring inventory and stocking supplies.
- Interpreted and processed medication orders under pharmacist supervision.
- Received, verified, and logged incoming drug inventories while documenting discrepancies.
- Answered phone inquiries, entered prescription details into databases, and managed cash register operations.
Sales Associate/Printing Assistant
OfficeMax
Charlotte, NC
06.2021 - 11.2022
- Maintained machines through cleaning, lubrication, and adjustments for optimal performance.
- Operated one- and two-color printing presses, platemakers, and digital printers.
- Monitored team progress to ensure timely completion of projects, including large print jobs.
- Collaborated with technicians to troubleshoot equipment failures and resolve quality concerns.
- Greeted customers to assess needs, calculate prices, and process payments.
- Produced customized office documents such as envelopes, newsletters, and business cards.
- Documented materials used, project timelines, and printing costs for accurate record-keeping.
- Set printing parameters for speed, flow, color, temperature, and positioning.
Education
Bachelor of Science - Health System Management
University of North Carolina At Charlotte
Charlotte, NC05-2025
High School Diploma -
Nation Ford High School
Fort Mill, SC05-2021
Skills
- Management and leadership
- Critical thinking
- Communication skills
- Computer proficiency
- Mathematical skills
- Inventory control
- Insurance processing
- Data entry and management
- Customer service excellence
Languages
Vietnamese
Native/ Bilingual
English
Full Professional
Certification
- NC Certified Nursing Assistant
- Certified Pharmacy Technician (CPhT)
- Overview of Public Health Data Certificate
Timeline
CNA
The Sharon
10.2025 - Current
Retail Keyholder
Movado Company Store
12.2024 - 01.2026
Key Holder
Sunglass Hut
06.2023 - 12.2024
Pharmacy Technician
Harris Teeter
11.2022 - 06.2023
Sales Associate/Printing Assistant
OfficeMax
06.2021 - 11.2022
Bachelor of Science - Health System Management
University of North Carolina At Charlotte
High School Diploma -
Nation Ford High School