Duc Bui
Computer Tech / System Administrator
Chesapeake,VA
Summary
Experienced System Administrator with over 1 years of experience in Southeastern Virginia Health System (SEVHS). Excellent reputation for resolving problems and improving customer satisfaction.
Overview
5
5
years of professional experience
6
6
Certifications
2
2
Languages
Work History
System Administrator
Southeastern Virginia Health System
Newport News, VA
11.2020 - 01.2022
- Ensured computer equipment and software is running properly; troubleshoots, diagnoses and repairs problems with PC hardware and software.
- Configured new computers, peripherals, copiers, printers, scanners, and mobile devices; installed new software on computers and mobile devices.
- Installed computers and other endpoint devices in a multi-protocol network environment including TCP/IP, DHCP, Static IP, HTTP, ACL, FTP, VPN, etc.
- Monitored and troubleshooted network issues.
- Used Active Directory (AD) to created user accounts and modified access permissions accordingly.
- Troubleshooted IP camera systems.
- Responded to helpdesk calls and emailed in a timely manner.
- Created and updated support tickets using the Mojo Helpdesk ticketing system.
- Contacted vendors for help repairs or configure devices.
- Performed other related duties as required.
Technical Support
Freelance
North Chesterfield, VA
10.2019 - 10.2020
- Installed and configured local networks, wireless routers, and camera systems.
- Sold and recommended computers and laptops for customers.
Cyber Security Engineer
Network Technologies Support
, VA
09.2019 - 10.2019
- Configured Cisco ASA, IKEv2 site-to-site VPN, subnet networks, access-lists, pre-shared-key, crypto map, NAT, static route, tunnel-group, and interfaces
- Configured Access Control List (ACL) to permit or block traffic based on requirement
- Used Sophos Central management to protected endpoints and monitored the alerts, events and logs analysis, isolated infected computer and removed malicious
- Configured, installed, operated, and troubleshooted cisco routers and switches
Test Specialist
Open System Inc
Alpharetta, GA
11.2017 - 09.2019
- Used various technical instruments and equipment to perform the tests and checked the qualification of AM/FM, HDFM, Sirius, Navi, and USB players, switches etc
- Troubleshooted and maintained test rack systems and other equipment
- Programmed and setup test for chambers, continue monitors, mechanical shock, Instron, vibration, dust machines, and water test
LAN/WAN Professional Inc
Irvine, CA
07.2017 - 11.2017
- Configured Cisco routers and switches based on logical diagrams, physical diagrams and other requirements
- Configured TCP/IP, DNS, DHCP, NAT, ACL’s, QOS, VLAN, RIP, RIPv2, OSPF, EIGRP, BGP, IPsec, SSL
- VPN, VLAN, Trunks, VTP, STP, RSTP, MST, Port-Security, Port Channel and other Internet protocols
- Configured LAN, WAN, IP addressing and sub-netting, and implementing Network Security and Policies
- Verified and troubleshooted the configurations on routers and switches by using Command-Line
- Interfaces (CLIs), logical and physical diagrams, and other information
- Deans’ list and Presidents’ list
Computer Service
McKesson Corporation
Alpharetta, GA
11.2016 - 11.2017
- Installed computers, monitors, PC docks, printers, phones, and headsets for users and verified all the connections, computers and peripherals work properly.
- Installed and connected multiple network cables from server systems to server systems.
Education
Master of Science - Information Technology
Florida Institute of Technology
Bachelor of Network Management Technology - undefined
National American University
Skills
Skilled in handling multiple projects, knowledge of Cisco routers and switches, knowledge of Cisco LANProtocols, ability to monitor and manage network system, problem-solving, high creativity and matureAttitude, experience in planning and developing network infrastructure
System upgrades
File system administration
Virtualization
Hardware and software installation
Technical Support
Hardware knowledge
Certification
CompTIA Network+
Timeline
System Administrator
Southeastern Virginia Health System
11.2020 - 01.2022
Sophos Central Endpoint and Server v2.0 - Engineer
10-2019
Technical Support
Freelance
10.2019 - 10.2020
Cyber Security Engineer
Network Technologies Support
09.2019 - 10.2019
CCNA Security
08-2019
Test Specialist
Open System Inc
11.2017 - 09.2019
LAN/WAN Professional Inc
07.2017 - 11.2017
Computer Service
McKesson Corporation
11.2016 - 11.2017
CCNP Routing and Switching
09-2016
CompTIA A+
06-2014
CCNA Routing and Switching
12-2012
CompTIA Network+
12-2010
Master of Science - Information Technology
Florida Institute of Technology
Bachelor of Network Management Technology - undefined
National American University