Yina Zhu
Medford,MA
Summary
• Strong oral and written communication skills.
• Possess strong skills in customer service and inventory management.
• Ability to maintain good working relationships with fellow co-workers.
• Bilingual: Fluent in English and Cantonese.
Overview
1
1
year of professional experience
Work History
Counter Help
The Danish Pastry House
Medford, MA
08.2023 - Current
- Provides excellent customer service with a positive attitude, taking orders and preparing drinks/food
- Maintains a clean environment by cleaning and sanitizing the tables, and washing the utensils and cups used after each use
- Memorize all menu items for quick preparation, offering suggestions, and accommodating people with allergies
- Learned to operate semi-automatic espresso machines, coffee brewers, bean grinders, and cooking grills
- Provides training for new employees
- Restocks and maintains inventory
Education
High school or equivalent -
Medford High School
Medford, MA06-2026
Associate in Science - Finance Option
Bunker Hill Community College
Medford, MA05-2026
Skills
- General Leadership
- Adaptability
- Communicate skills
- Time management
- Active listener
- Cooperation
Volunteer Experience
- Medford High School Asian Club, Advised in boba sales during the winter and spring. Raised about $1,000 in sales each season.
- Students for Society, Produced supplies bags to give back to our local community and those in need.
Awards
- Attained Mustang All-Star for Excellent Effort and Most Improved
- Achieved Certificate of Excellence in Science
- Attained Certificate of Achievement for Technology Workshop
- Two-time achiever for the Kumon Mathematics Silver Award
Timeline
Counter Help
The Danish Pastry House
08.2023 - Current
High school or equivalent -
Medford High School
Associate in Science - Finance Option
Bunker Hill Community College
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