Taina Salomon
Millville,NJ
Summary
Dedicated and reliable professional with a proven track record of loyalty, trustworthiness, and adaptability in diverse work environments. Skilled in working both independently and collaboratively to achieve tasks efficiently. Quick learner with a strong work ethic, exceptional punctuality, and an outstanding attendance record.
Overview
4
4
years of professional experience
Work History
Medical Interpreter
Jeenie
01.2023 - 01.2024
- Dedicated and experienced medical interpreter with fluency in English, Spanish, French, and creole, committed to providing accurate language
Inbound Customer Service Representative
Liveops
01.2021 - 01.2023
- Company Overview: Inbound Customer Service Representative
- Resolved concerns with products or services to help with retention and drive sales.
- Handling billing enquiries.
- Educated customers on current promotions, upgrades or new offerings available.
- Addressed escalated customer service issues sent from sales and service teams to save customer relationships.
- Inbound Customer Service Representative
Survey
Shift Smart
01.2020 - 01.2022
- My background has prepared me to speak with a wide variety of people respectfully and without bias—skills that are crucial in conducting political surveys.
- I understand the importance of neutrality, especially when discussing sensitive topics like politics, and I am confident in my ability to ask questions clearly and listen carefully to capture honest feedback
Sales Representative
Alorica
- Company Overview: Customer Service and Sales Outsourcing
- As a Sales Representative, I bring hands-on experience making both outbound and inbound calls to assist customers and drive sales.
- I've successfully promoted products and services, resolved client concerns, and consistently met or exceeded performance targets
- Customer Service and Sales Outsourcing
Education
Culinary
Hudson County Community College
Jersey City, NJSkills
- Multilingual
- Confidentiality
- Cultural Sensitivity
- Strong Communication Skills
- Listening Skills
- Time Management
- Adaptability
Timeline
Medical Interpreter
Jeenie
01.2023 - 01.2024
Inbound Customer Service Representative
Liveops
01.2021 - 01.2023
Survey
Shift Smart
01.2020 - 01.2022
Sales Representative
Alorica
Culinary
Hudson County Community College