Duffy (Duff) Derks

• Ensured timely bus arrivals and departures by adhering to schedules.
• Promoted passenger safety by monitoring behavior and maintaining a respectful environment.
• Conducted routine vehicle inspections, proactively addressing maintenance issues and ensuring readiness.
• Enhanced service accessibility by assisting passengers with disabilities during transit.
• Communicated route changes and delays effectively with dispatch for operational efficiency.
• Mentored new operators on safety protocols and customer service practices.

Successfully organized diverse events utilizing church facilities for community engagement.

Managed scheduling and transportation logistics by driving church bus for various functions.

Initiated and led multiple educational programs, fostering spiritual growth within the congregation.

Elected by church members to serve on the board, overseeing church operations and governance.

Appointed by lead pastor to serve as an elder, providing spiritual guidance and leadership.

Coordinated volunteer efforts to enhance community outreach and support for church initiatives.

• Improved coverage options for client portfolios by evaluating risk factors.
• Developed comprehensive underwriting guidelines through team collaboration and best practices.
• Ensured accurate policy pricing by analyzing complex financial data effectively.
• Enhanced analytical skills of junior underwriters through effective mentoring and guidance.
• Remained informed on industry trends by actively participating in conferences and seminars.