Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jose Gonzalez

Mount Joy

Summary

Experienced transit bus operator and coach bus operator offering exceptional skills in route planning gained during 7 years in transportation. Demonstrated record of safe and efficient vehicle operations combined with top-notch client satisfaction scores.

Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and 1+ years in logistics.

Conscientious Assistant Manager effective at managing and leading teams, managing store operations and promoting merchandise to increase store profits. Dedicated to hiring top-notch sales associates and assuring that store operations run smoothly. Organized and effective at encouraging staff cooperation and productivity. Asst. Manager focused on maximizing productivity and increasing customer base. Believes exceptional customer service is essential to retail success. Personable Asst Manager who respects and appreciates all retail associates. Motivates employees using positive reinforcement and creative reward systems. Asst Manager driven to apply a strong work ethic and motivational skills to achieve store goals, as well as employee and customer satisfaction.

Overview

13
13
years of professional experience

Work History

Transit Bus Operator

RRTA
07.2016 - Current
  • Operated with safety and skill to avoid accidents and delays.
  • Provided passenger assistance, collected fares and offered schedule and route information.
  • Accepted and processed fares.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.

Coach Bus Driver

Elite Coach
08.2020 - Current
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Conducted pre-trip inspections of bus for safe operation.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.

Truck Driver

PAM Transportation Services Inc
01.2016 - 07.2016
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.

Assistant Manager

Walmart
06.2013 - 05.2016
  • Promoted from Team Leader to Assistant Manager within 9 months.
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Managed staff of 2 years sales associates, 50 team leaders and 5 assistant managers.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Planned budgets and authorized payments and merchandise returns.
  • Scheduled and led weekly store meetings for all employees.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Generated repeat business through exceptional customer service.
  • Conducted store inventories once per quarter.

Supervisor

Walmart
12.2010 - 06.2013
  • Promoted from Team Leader to Supervisor within 9 months.
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Managed staff of 4 sales associates,2 team leaders.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Hired, trained and evaluated personnel in sales and marketing.

Education

Bachelor of Science - Information Technology

Grand Canyon University
Phoenix, AZ
10.2027

High School Diploma - Basic High School

JPMcCaskey
Lancaster, PA
2009

Skills

  • Excellent customer service skills
  • Hourly shift management
  • POS systems
  • Personnel development
  • Customer relations
  • Staff training and development
  • Customer-oriented
  • Merchandising
  • Goal-oriented
  • Detail-oriented
  • Goal-oriented
  • Bank deposit procedures
  • Strategic thinker
  • Mathematical aptitude
  • Store displays
  • Team collaboration
  • Adaptive decision-making
  • Accident reporting
  • Safe driving
  • Professional demeanor
  • Schedule adherence
  • Public relations
  • Time management
  • Customer service
  • Route navigation
  • Critical thinking
  • Adaptability and flexibility
  • Organizational skills

Timeline

Coach Bus Driver

Elite Coach
08.2020 - Current

Transit Bus Operator

RRTA
07.2016 - Current

Truck Driver

PAM Transportation Services Inc
01.2016 - 07.2016

Assistant Manager

Walmart
06.2013 - 05.2016

Supervisor

Walmart
12.2010 - 06.2013

Bachelor of Science - Information Technology

Grand Canyon University

High School Diploma - Basic High School

JPMcCaskey
Jose Gonzalez