Tiaquana Dixon
Miami,FL
Summary
As an efficient Transit Bus Operator with over 14yrs of experience,I possess comprehensive knowledge of city routes and schedules. Skilled in operating various types of buses safely and effectively while maintaining high levels of punctuality. Enjoys interacting with diverse groups of people and providing excellent customer service. Demonstrated ability to solve problems quickly, enhancing overall passenger satisfaction.
Overview
16
16
years of professional experience
Work History
Transit Bus Operator
Miami Dade Transit
Miami, FL
10.2012 - Current
- Conducted pre-trip inspections of the bus to ensure it was safe for operation.
- Monitored passengers to ensure they followed safety regulations and paid fares.
- Responded to customer inquiries regarding routes, schedules, and transfers.
- Assisted passengers with mobility devices in boarding and disembarking safely.
- Maintained a clean interior of the bus by sweeping and removing debris between runs.
- Computed fares accurately using onboard ticket machines or cash payments.
- Enforced passenger rules and regulations while providing courteous service.
- Provided assistance to elderly or disabled passengers with their transportation needs.
- Reported any mechanical problems or incidents that occurred during transit operations.
- Adhered to all traffic laws including speed limits, stop signs, signals..
- Communicated regularly with dispatch personnel via two-way radio systems.
- Managed time effectively by arriving at stops on schedule according to route times.
- Completed daily paperwork such as log books, maintenance reports, incident reports..
- Trained new drivers on route navigation and customer service practices
School Bus Operator
Miami Dade Public Schools
Miami, FL
08.2008 - 01.2012
- Assisted students with boarding and disembarking the bus in a safe manner.
- Monitored student behavior while on the bus to ensure safety and security of all passengers.
- Performed pre-trip vehicle inspections to ensure that buses were in good working order.
Education
High School Diploma -
Miami Northwestern Senior High School
Miami, FL06-2004
Skills
- Defensive Driving
- Inclement weather driving
- Emergency Procedures
- Accident reporting
- Bus Cleaning Safe driving practices
- In-depth knowledge of traffic laws
- Excellent customer service skills
- Route planning and navigation
- Time management
- Vehicle maintenance and inspections
- Strong communication skills
Timeline
Transit Bus Operator
Miami Dade Transit
10.2012 - Current
School Bus Operator
Miami Dade Public Schools
08.2008 - 01.2012
High School Diploma -
Miami Northwestern Senior High School