Retha Harper
AVONDALE,Az
Summary
Dedicated Transit Bus Operator with a strong focus on safety compliance, effective communication, and customer relations. Committed to providing exceptional passenger service while adhering to traffic regulations and maintaining a clean driving record.
Overview
1
1
year of professional experience
Work History
Transit Bus Operator
Keolis Transit
Tempe, AZ
03.2025 - Current
- Operated transit buses safely and efficiently, ensuring timely service for passengers.
- Conducted pre-trip inspections to maintain vehicle safety standards and compliance.
- Adhered to traffic regulations and company policies while navigating diverse routes.
- Provided excellent customer service by assisting passengers with inquiries and concerns.
- Monitored passenger behavior to ensure a safe and comfortable travel experience.
- Documented daily activity reports, including incidents and operational challenges encountered.
- Collaborated with dispatch team to optimize route efficiency and passenger flow.
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
School Bus Driver
Laidlaw Transportation
Los Angeles
06.2026 - 07.2026
- Operated school bus safely, ensuring timely transportation of students to and from school.
- Monitored student behavior during transit, promoting a safe and respectful environment.
- Conducted pre-trip inspections to verify bus safety and operational readiness.
- Communicated effectively with parents regarding bus routes and schedules as needed.
- Followed traffic laws and regulations to maintain safety standards during driving operations.
- Adapted quickly to changing weather conditions, ensuring consistent service delivery.
- Assisted students with boarding and disembarking, providing support for those with special needs.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
- Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
- Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
- Communicated information to parents to promote good communication and transparency.
- Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.
- Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.
- Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
- Coordinated closely with colleagues during field trips or special events to provide seamless transportation services for all participants involved.
- Kept parents informed of schedule changes or other relevant updates through clear communication channels.
- Assisted in training new drivers and maintaining driver certifications.
- Administered first aid to passengers in need.
- Recorded bus route and made notes for substitute drivers.
- Taught students first-aid and emergency protocols in case of emergency.
- Executed proper and timely loading and unloading of passengers.
- Drafted and submitted reports detailing trips, fuel, mileage, and hours.
- Maintained accurate and up-to-date route and time logs.
- Assisted in loading and unloading students and belongings.
- Assessed bus condition and maintained brakes, wipers, gas levels, and cleanliness.
- Kept up to date on local, state and federal regulations related to school bus operations.
- Inspected and serviced buses on regular basis.
- Attended pre-trip meetings to support safe transport of students.
- Completed logbooks, incident reports and other daily paperwork.
- Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
- Worked closely with school administration and transportation to maintain smooth operations.
- Identified and reported mechanical problems and safety hazards.
- Enforced student behavior policies and responded to student emergencies.
- Created and enforced bus rules and kept expectations posted.
- Supervised students during loading, unloading and on bus.
- Drove bus along assigned route, picking up students.
- Contributed to development of new emergency evacuation procedure, enhancing overall passenger safety.
- Assisted children with special needs in boarding and alighting bus, ensuring their safety and comfort.
- Supported implementation of green practices by reducing unnecessary idling and promoting recycling on bus.
- Enhanced cleanliness and maintenance of bus, contributing to more pleasant journey for students.
- Increased awareness of safety protocols among students with engaging and informative presentations at beginning of school year.
- Ensured safety of all passengers by meticulously following traffic laws and school policies.
- Streamlined communication with parents regarding transportation schedules and changes, improving overall satisfaction.
- Engaged positively with students and fostered a supportive and respectful atmosphere on the bus.
- Collaborated with school officials to update and optimize bus routes, meeting evolving needs of school community.
- Maintained record of impeccable punctuality, ensuring that students arrived at school and home on time.
Education
No Degree - Business Administration And Management
El Camino College
Torrance, CASkills
- Safe driving
- Accident reporting
- Defensive driving
- Vehicle inspection
- Wheelchair securement
- Route navigation
- Schedule adherence
- Adaptive decision making
- Passenger assistance
- Traffic laws compliance
- Emergency procedures
- Bus cleaning
- Route planning
- Inclement weather driving
- Clean driving record
- Behavior management
- Passenger transportation
- Punctuality
- Rule enforcement
- Customer relations skills
- GPS navigation
- Guest relations
- Valid [state] license
- Preventive Maintenance
- GPS applications
- Traffic laws
- Pickup and drop-off scheduling
- Scheduling pickups
- Mapping skills
- Traffic law compliance
- Adjusting routes
- Road safety compliance
- Bus operation
- Accident avoidance
- Communication and interpersonal skills
- Passenger service and safety
- Commercial drivers license CDL
- Customer relations
- Public transit operations
- Safety-focused
- Strong working relationships
- Vehicle safety and maintenance
- Passenger interaction
- Vehicle inspections
- CDL license
- Fare collection
- Decision-making
- DOT regulations
- Traffic laws and regulations
- Daily logs
- Dependable and trustworthy
- Situational awareness
- Schedule management
- Two-way radio operation
- Navigation equipment
- Special needs passengers
- Transportation regulations
- Basic mathematics
- Critical thinking
- Problem-solving
- Incident reporting
- Emergency exit door operation
- Transportation logs
- Wheelchair and scooter security
- Safety device verification
- Trip organization
- Global positioning system (GPS) software
- Clean MVR
- Ability to lift 50 pounds
- New hire training
- Map reading
- Time, mileage, and fuel tracking
- Accident reports
- Payment collection
- CPR certification
- Fire extinguisher use
- Team collaboration
- Service quality assurance
- Tires and brakes inspections
- Fare and voucher collection
- Emergency response
- Elderly and disabled assistance
- Commercial driving
- Defensive driving practices
Timeline
School Bus Driver
Laidlaw Transportation
06.2026 - 07.2026
Transit Bus Operator
Keolis Transit
03.2025 - Current
No Degree - Business Administration And Management
El Camino College