John Munoz
Hesperia,CA
Summary
Motivated universal HVAC certified technician leveraging background in residential, commercial, and industrial environments. Organized professional with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level HVAC position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Beyond Shell Gas Station Associate
Shell
09.2023 - Current
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Assisted with inventory management, helping to keep stock levels consistent and uptodate.
- Provided assistance to customers with fueling vehicles, promoting safety and efficiency on site.
- Handled customer inquiries and resolved issues promptly, ensuring repeat business.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
- Performed routine maintenance on fuel dispensers, minimizing downtime and improving overall functionality.
Security Guard Officer
Allied Universal Security Services
02.2024 - 03.2024
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Created a welcoming atmosphere for guests while maintaining strict vigilance over potential security hazards or breaches.
W2W Mondo Associate
W2W Commercial Flooring
02.2023 - 09.2023
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Worked with a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
- Specialized in rubber flooring for healthcare facilities, corporate facilities, educationational facilities, and more.
- Improved flooring installation quality by using precision tools and techniques.
- Completed complex flooring projects within the given deadlines, ensuring client satisfaction and repeat business.
- Collaborated with team members to efficiently complete large-scale commercial flooring installations.
- Reduced material wastage by accurately measuring and cutting flooring materials according to project specifications.
- Provided exceptional customer service by addressing client concerns promptly and professionally throughout the installation process.
Cross Country Truck Driver
Sunset Logisitics
03.2020 - 01.2023
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
HVAC Installer
Aaces Heating Cooling and Swamp Coolers
05.2024 - Current
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Located and marked pipe positions, hole passages and duct connections in walls and floors.
- Swamp Cooler knowledge.
Pest Control Technician
Terminix
11.2019 - 03.2020
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Improved client satisfaction by providing thorough inspections and effective solutions for pest control issues.
- Maintained detailed records of treatments performed, ensuring accurate billing and clear communication with clients.
- Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
- Enhanced team efficiency by collaborating with colleagues to develop new strategies for tackling challenging pest situations.
Warehouse Clerk
S&S Truck Parts
08.2015 - 11.2019
- Improved inventory accuracy with consistent cycle counting and data entry into the warehouse management system.
- Enhanced workplace safety, conducting regular inspections and addressing potential hazards promptly.
- Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
- Reduced order processing time by streamlining the packing and shipping process, resulting in faster delivery times.
- Fork Lift Certified
- Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
- Simplified order picking process with proper labeling and storage of products, reducing search time for items during fulfillment.
Education
Universal HVAC Certification - HVAC Installation And Repair
Son Joaquin Valley College
Hesperia03.2024
High School Diploma -
Mojave High School
Hesperia2010
Skills
- Workplace Safety
- Cash Handling
- Parts Inventory Management
- Effective Communication
- Relationship Building
- Professionalism
- Adaptability
- Flooring Installation
- Project Estimation
- Team Collaboration
- Safety Procedures
- Multitasking Abilities
Timeline
HVAC Installer
Aaces Heating Cooling and Swamp Coolers
05.2024 - Current
Security Guard Officer
Allied Universal Security Services
02.2024 - 03.2024
Beyond Shell Gas Station Associate
Shell
09.2023 - Current
W2W Mondo Associate
W2W Commercial Flooring
02.2023 - 09.2023
Cross Country Truck Driver
Sunset Logisitics
03.2020 - 01.2023
Pest Control Technician
Terminix
11.2019 - 03.2020
Warehouse Clerk
S&S Truck Parts
08.2015 - 11.2019
Universal HVAC Certification - HVAC Installation And Repair
Son Joaquin Valley College
High School Diploma -
Mojave High School
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