Tori Parrish
Euless,TX
Summary
Proven leader and effective communicator, adept at fostering teamwork and driving continuous improvement., I excel in fast-paced environments, ensuring high levels of customer satisfaction and team performance.
Personable and dependable with strong focus on customer service and efficiency. Understanding of basic cash handling procedures and familiarity with inventory management, coupled with ability to operate cash register and perform routine maintenance tasks. Committed to ensuring clean and safe environment for all patrons.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Shell Gas Station
Sam
05.2024 - 10.2024
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
- Handled customer inquiries and resolved issues promptly, ensuring repeat business.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Created attractive merchandise diplays to entice customers to make purchases.
Kronic Kures
Mathew Strubble
04.2021 - 05.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Implemented security measures to protect both employees and valuable inventory from theft or loss incidents.
- Reduced wait times for customers by implementing a streamlined check-in process and improving workflow efficiency.
- Managed daily cash reconciliations, ensuring accuracy and eliminating discrepancies in financial reporting.
- Monitored industry trends to stay current on new products, technologies, and best practices in cannabis retail management.
- Addressed customer concerns promptly, resolving issues efficiently while maintaining high levels of customer satisfaction.
- Ensured compliance with state regulations by maintaining accurate records and documentation for all transactions.
- Trained employees on proper cannabis handling procedures, resulting in higher product quality and customer satisfaction.
- Increased sales through effective product promotion and staff training in upselling techniques.
- Interacted well with customers to build connections and nurture relationships.
Best Buy Distribution Center
Wesley Young
07.2019 - 02.2020
- Consistently met or exceeded key performance indicators through effective resource allocation and process improvement initiatives.
- Implemented safety guidelines for warehouse and trained employees on applicable policies.
- Drove Equiptment; Forklift, Box Clamp, Pallet Jack
- RF Scanners
- Inventory Intake
Dollar General Warehouse
Charles McCauley
08.2017 - 06.2019
- Received and processed warehouse orders using handheld scanner.
- Maintained a clean and safe working environment by following safety protocols and keeping work areas tidy.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Communicated effectively with supervisors regarding issues affecting warehouse operations or performance metrics.
- Quickly prepared orders for delivery by picking from shelves, packing in boxes, and attaching shipping labels.
- Maintained safe and clean work environment by keeping warehouse work areas neat, floors clean and goods safely stacked.
- Used pallet jacks and forklifts to load and unload freight from flatbed trailers.
- Adhered to company policies regarding attendance punctuality, contributing to a positive work culture and team cohesion.
- Contributed to on-time order fulfillment by consistently meeting or exceeding pick accuracy rates.
- Operated various warehouse equipment such as forklifts, pallet jacks, and hand trucks to efficiently handle materials.
- Reduced order processing time with accurate picking, packing, and shipping of products to customers.
- Operated RF scanners to track merchandise and verify contents of containers.
- Maintained clean, orderly work environment free of hazards.
- Assisted in the training of new employees, ensuring they quickly became productive members of the team.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Best Buy Distribution Center
Wesley Young
10.2015 - 08.2018
- Consistently met or exceeded key performance indicators through effective resource allocation and process improvement initiatives.
- Implemented safety guidelines for warehouse and trained employees on applicable policies.
- Optimized space utilization within the warehouse using data-driven analysis techniques for efficient storage of inventory items.
- Immediately addressed logistical issues and applied remediation techniques.
- Created and maintained a positive work environment, promoting strong teamwork and employee engagement.
- Managed daily operations, ensuring accuracy and timeliness of all shipments to customers.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Improved order accuracy by implementing barcode scanning technology throughout the distribution center.
Education
GED -
Ardmore High School
Ardmore, OK05-2014
Skills
- Customer service
- Cleaning and sanitation
- Customer service and assistance
- Teamwork and collaboration
- Cash handling
- Stocking
- Problem-solving
- Flexible schedule availability
- Facility management
- Patience and empathy
- Basic housekeeping
- Fuel safety
- Professional appearance
- Cleanliness and hygiene
- Age verification
- ID verification
- POS systems
- Shipping and receiving
- Warehouse operations
- Team supervision
- Continuous improvement
- Inventory management
- Forecasting and planning
- Training and coaching methods
- Teamwork
- Team leadership
- Forklift operation
- Customer relationship management
- Professionalism
- Warehouse logistics
- Freight management
- Onboarding and training
- Standard operating procedures
- Employee training
- Security protocols
- Scheduling coordination
- Store maintenance
- Patient flow
- Attention to detail
- Multitasking
- Excellent communication
- Decision-making
- Effective leader
Timeline
Shell Gas Station
Sam
05.2024 - 10.2024
Kronic Kures
Mathew Strubble
04.2021 - 05.2023
Best Buy Distribution Center
Wesley Young
07.2019 - 02.2020
Dollar General Warehouse
Charles McCauley
08.2017 - 06.2019
Best Buy Distribution Center
Wesley Young
10.2015 - 08.2018
GED -
Ardmore High School
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