Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Megan Shaffer

Middleville,MI

Summary

Hardworking Gas Attendant with excellent customer service and management skills. With a 2 year career history, known to build and manage a successful small business. Dedicated to maintaining a clean and orderly station to drive customer satisfaction.

Overview

2
2
years of professional experience

Work History

Shell Gas Station

Jordan Raymus
Middleville, MI
04.2021 - Current
  • Maintained clean and orderly work station.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Built trustful relationships with customers to encourage return visits.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Maintained inventory of all saleable items.
  • Removed safety hazards, soiled items and trash from customer areas.
  • Determined customer needs by asking relevant questions and listening actively to responses.

J&H Oil Co.

Kristine Childs
Middleville, MI
03.2020 - 03.2021

I was mainly a cashier but I also had other responsibility's such as cleaning and helping the customers.

  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Education

High School Diploma -

Thornapple Kellogg High School
Middleville, MI
06.2021

Skills

  • Providing Feedback
  • Sales and Operations
  • Customer Needs Assessments
  • Error Identification
  • Customer Service

Timeline

Shell Gas Station

Jordan Raymus
04.2021 - Current

J&H Oil Co.

Kristine Childs
03.2020 - 03.2021

High School Diploma -

Thornapple Kellogg High School
Megan Shaffer