Dujany M. Batista Ferreira
Lebanon
Summary
Developed strong organizational and analytical skills within fast-paced production environment. Proven ability to coordinate complex schedules and manage inventory effectively. Seeking to transition into new field where these transferrable skills will contribute to operational success.
Personable and detail-oriented individual with strong foundation in financial principles and excellent communication skills. Possesses solid understanding of banking procedures and expertise in customer service and financial analysis. Committed to providing exceptional service and contributing to financial success of clients.
Overview
18
18
years of professional experience
Work History
Production Control Specialist
Takumi Stamping Inc.
02.2016 - Current
- Analyze, plan, and manage production control activities to improve runtime based on customer orders
- Review production plan to identify risks
- Plan inventory management to avoid any shortages and excess
- Plan and monitor material movement in production cycle to ensure continuous operations
- Develop process improvements for inventory, manufacturing, and production control systems to meet business objectives
- Analyze customer orders and establish production schedules for timely delivery
- Investigate production control problems, analyze root causes, and derive solutions
- Determine equipment, material, and workforce requirements to support the production plan
- Monitor the execution of customer order and adjust production schedule for timely delivery
- Develop positive relationship with customer base and internal staff to ensure production goals are met
- Work with materials, manufacturing and purchasing departments in identifying and resolving production planning problems
Customer Service Representative/Teller
53th Bank
04.2018 - 12.2018
- Customers service support for all bank accounting transactions
- Resolve enquiries in person or by telephone and refers customers to other bank services, as necessary
- Market bank products via inquiries, informing customers of new services and product promotions as needed
- Maintains customer confidence and protects bank operations by keeping information confidential
- Main customer contact for Spanish speaking customers
- Contributes to team effort by accomplishing related results as needed
Folder Gluer Operator
Packaging Corporation of America
11.2014 - 01.2016
- Assist with machine set-up in accordance with proper setup techniques.
- Monitor box quality, including, but not limited to, loose liner, scoring, folding, print, proper placement/application of the glue, etc., and communicate quality related issues back to operator and helper(s).
- Ensure finished boxes are properly stacked for unitizing and/or palletizing.
- Able to understand and follow instructions on factory card, as well as instruction given by operator.
- Maximize the utilization of equipment by operating the machinery at available capacity and speed.
- Assist with training helper(s) with job duties on the machine.
- Complete necessary reports in an accurate and timely manner, including but not limited to: Production Data, Machine Operational Status, Safety Data, Lean Enterprise and Quality Data.
- Turn in maintenance work orders to supervision for needed repairs.
- Be proactive in the maintenance of equipment.
- Comply with all company policies and procedures, including safety and maintaining good housekeeping.
- Adheres to production schedule. Makes recommendations for optimizing the schedule to meet cost, quality and service goals.
- Reports any unusual scheduling issues to Supervisor.
- Work with crew members for maximum efficiency of operation.
- Switch duties with other crew members, which may include operating, feeding, pulling, stacking, and packing, as required.
- Comply with all company policies, procedures and work rules, including but not limited to safety and maintaining good housekeeping.
Machine Operator / KACF Model-24" (610mm)
Stuebing Automatic Machine Co.
09.2009 - 10.2014
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Collaborated with team members to optimize production processes and improve overall performance.
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
Sales Associate
Bank Scotiabank
03.2007 - 04.2008
- Achieved proper compliance and accurate executive level reporting
- Providing support for personal banking
- Providing accounting and clerical assistance to the accounting department
- Created release and project plans and established stakeholder expectations
Education
Associate - Accounting/Business
University Del Caribe
Dominican Republic, Sto Dgo03-2008
Skills
- Manufacturing industry specialist
- Administration/Finance industry specialist
- Workflow optimization
- Excellent problem-solving skills
- Production Planning
- ERP systems proficiency
- Attention to detail
- Production monitoring
- Organizational skills
- Workflow Analysis
- Customer Service
- Spanish/English proficiency
Leadership Experience
Successfully leads production and Logistic team members in order to ensure production requirements are met. Strong team player.
Timeline
Customer Service Representative/Teller
53th Bank
04.2018 - 12.2018
Production Control Specialist
Takumi Stamping Inc.
02.2016 - Current
Folder Gluer Operator
Packaging Corporation of America
11.2014 - 01.2016
Machine Operator / KACF Model-24" (610mm)
Stuebing Automatic Machine Co.
09.2009 - 10.2014
Sales Associate
Bank Scotiabank
03.2007 - 04.2008
Associate - Accounting/Business
University Del Caribe
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