Du'kera W
McDonough,Ga
Summary
My objectives are to seek employment in a company, where I can grow professionally. Also, where I can utilize my bachelor’s degree in criminal justice. Which would help me gain knowledge, skills and ability, so I can progress to a higher level in this organization. I am well-qualified, with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dispatcher II
Department of Public Safety
Atlanta, GA
04.2021 - Current
- Coordinates radio and data communication traffic according to established federal, state, and local rules and regulations.
- Performs duties of sending, receiving, relaying, monitoring, logging, recording, reporting and interpreting emergency and non-emergency information to and from mobile units or computerized databases; operates radio and other data transmitting equipment.
- Performs administrative duties necessary for the operation of the communications center. Input and output information in the GCIC/CJIS Terminal Network.
Unit Supply Specialist
Army Reserve
Miami, FL
03.2016 - 03.2024
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Prepared detailed reports on unit inventory and expenditures to inform senior personnel.
- Reduced risks by enforcing compliance with applicable regulations and directives.
- Tracked unit supply budget and reported discrepancies to promote adherence.
Relief Manager
Public Storage
Forest Park, GA
12.2020 - 04.2021
- Managed cash handling procedures accurately, reducing discrepancies and safeguarding company assets.
- Spearheaded initiatives for continuous process improvements, resulting in more efficient operations across various departments.
- Coordinated special events within the store location to generate interest from customers while promoting brand awareness.
- Acted as a liaison between store management and staff, ensuring seamless communication of important information at all times.
Delivery Driver
Amazon
Atlanta, GA
08.2020 - 11.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Airport Security Screener
All N 1 Security
Atlanta, GA
11.2019 - 07.2020
- Wrote reports of daily activities, property and equipment damage and unusual occurrences.
- Authorized and monitored departure and entrance of visitors and employees to maintain security of premises.
- Efficiently resolved issues involving prohibited items by guiding employees through appropriate disposal or alternative storage options.
- Participated in emergency drills and exercises, improving response time and coordination during critical incidents.
- Maintained a secure and orderly environment at checkpoints, ensuring proper queuing and adherence to airport security guidelines.
Intern
Decatur Police Department
Decatur, GA
06.2019 - 08.2019
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Collaborated with senior management on new initiatives to build confidence.
Education
B.S- Criminal Justice -
Johnson & Wales University
Miami, FL08.2019
High School Diploma - General Studies
Ivan’s Eudora Kean High School
St.Thomas, USVI07.2015
Skills
- GCIC Certified
- Communication
- Organization
- Data Entry
- Customer Service
- Decision-Making
- Critical Thinking
- Active Listening
- Multitasking Abilities
- Organizational Skills
Certification
CJIS Network Operator Certification
Timeline
Dispatcher II
Department of Public Safety
04.2021 - Current
Relief Manager
Public Storage
12.2020 - 04.2021
Delivery Driver
Amazon
08.2020 - 11.2020
Airport Security Screener
All N 1 Security
11.2019 - 07.2020
Intern
Decatur Police Department
06.2019 - 08.2019
Unit Supply Specialist
Army Reserve
03.2016 - 03.2024
B.S- Criminal Justice -
Johnson & Wales University
High School Diploma - General Studies
Ivan’s Eudora Kean High School