DUKPE EJEH
Dumfries,USA
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer, clients satisfaction and driving positive outcomes.
Overview
11
11
years of professional experience
Work History
Direct Professional I
Community Residences, INC.
01.2017 - 01.2018
- Performs duties as assigned
- Answer and disseminate calls
- Assist clients with daily living routines
- Document and pass out medication
- Schedule and take clients to and from appointments
- Cook nutritious meals
- Fax prescriptions to and from Doctors/ pharmacy
- Manage the House daily
Certified Nurse Assistant/Home Health Aide
Helping Hands of Northern Virginia
Woodbridge, USA
05.2016 - 01.2017
- Provided activities of daily living (ADL), maintained a clean environment for the residents.
- Documented weight and essential vital signs of client.
- Prepared and served food
- Respected all aspects of client rights.
- Assisted in maintaining the nursing care plan and reporting any necessary changes.
- Assist client with dialing living routines.
- Assisted patients with activities of daily living, such as bathing and dressing.
- Provided compassionate care to elderly, disabled and terminally ill individuals.
- Observed patient behavior and reported any changes to the supervising nurse.
Outside Sales Representative
Northern Virginia Marketing Group
Woodbridge, USA
02.2016 - 09.2016
- Outside sales representative for Kirby company in Woodbridge office
- Assist and educate customers on the use of Kirby home care vacuum machine
- Responsible for growing sales in assigned territory such as District of Columbia, Maryland, Northern Virginia
- Introduced new products to existing customers and setup new customers to market and sell products
- Established excellent communications between factories and customers
- Developed new customers business in order to introduce and sell different factories' products
- Grew sales of many different factories' products to Contractors and Distributors
- Performed market analysis to identify potential customers in each region
- Worked with distributor personnel to help sell our products
- Work Collaboratively within a Team and Individually with other Business Units throughout the Sales Cycle
Companionship Private Duty/Personal Care
09.2014 - 04.2015
- Housekeeping doing laundry
- Prepare and serve food to clients
- Assist client with daily living routines
- Provided medical reminders
Customer Service Representative
COJET Wholesale and Retail Distributor for Coca-Cola Soft Drink Company
, Nigeria
01.2007 - 01.2008
- Company Overview: Delta State-Nigeria, West Africa
- Communicated daily with my vendors and coached them on the quality of their work and areas in need of improvement as well as educated them on following company protocol
- Handling register receipt, including daily cashing-in/cashing-out
- Preparing new shipments and orders to be displaced on sales floor
- Corresponded regularly with corporate office and marketing companies regarding issues or changes needed
- Prepare Bank deposit on daily basis
- Prepare daily, weekly and monthly revenue analysis report
- Qualified to work in several departments in the store
- Handling sales calls from customers who are calling in to place orders or ask questions
- Delta State-Nigeria, West Africa
Education
BASIC LIFE SUPPORT [BLS, CPR AND AED] -
AMERICAN HEART ASSOCIATION
01.2018
CERTIFIED NURSING ASSISTANT TRAINING -
AMERICA SCHOOL OF NURSING & ALLIED HEALTH
01.2016
MASTER OF SCIENCE - INTERNATIONAL COMMERCE AND POLICY/TRADE
VALPARAISO UNIVERSITY
Indiana, USA12.2015
Bachelor of science - Economics and Development studies
Igbinedion University Okada
Edo State, Nigeria07.2012
Skills
- Reliable worker
- Ability to learn new concepts and skills
- Team player
- Passion for helping others
- Personal care
- Grooming assistance
- Patient mobility assistance
- Observation skills
- Reporting skills
- Written Communication
- Team Management
- First Aid/CPR
- Microsoft Office
- Team building
Timeline
Direct Professional I
Community Residences, INC.
01.2017 - 01.2018
Certified Nurse Assistant/Home Health Aide
Helping Hands of Northern Virginia
05.2016 - 01.2017
Outside Sales Representative
Northern Virginia Marketing Group
02.2016 - 09.2016
Companionship Private Duty/Personal Care
09.2014 - 04.2015
Customer Service Representative
COJET Wholesale and Retail Distributor for Coca-Cola Soft Drink Company
01.2007 - 01.2008
BASIC LIFE SUPPORT [BLS, CPR AND AED] -
AMERICAN HEART ASSOCIATION
CERTIFIED NURSING ASSISTANT TRAINING -
AMERICA SCHOOL OF NURSING & ALLIED HEALTH
MASTER OF SCIENCE - INTERNATIONAL COMMERCE AND POLICY/TRADE
VALPARAISO UNIVERSITY
Bachelor of science - Economics and Development studies
Igbinedion University Okada
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