Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer, clients satisfaction and driving positive outcomes.
Overview
11
11
years of professional experience
Work History
Direct Professional I
Community Residences, INC.
01.2017 - 01.2018
Performs duties as assigned
Answer and disseminate calls
Assist clients with daily living routines
Document and pass out medication
Schedule and take clients to and from appointments
Cook nutritious meals
Fax prescriptions to and from Doctors/ pharmacy
Manage the House daily
Certified Nurse Assistant/Home Health Aide
Helping Hands of Northern Virginia
Woodbridge, USA
05.2016 - 01.2017
Provided activities of daily living (ADL), maintained a clean environment for the residents.
Documented weight and essential vital signs of client.
Prepared and served food
Respected all aspects of client rights.
Assisted in maintaining the nursing care plan and reporting any necessary changes.
Assist client with dialing living routines.
Assisted patients with activities of daily living, such as bathing and dressing.
Provided compassionate care to elderly, disabled and terminally ill individuals.
Observed patient behavior and reported any changes to the supervising nurse.
Outside Sales Representative
Northern Virginia Marketing Group
Woodbridge, USA
02.2016 - 09.2016
Outside sales representative for Kirby company in Woodbridge office
Assist and educate customers on the use of Kirby home care vacuum machine
Responsible for growing sales in assigned territory such as District of Columbia, Maryland, Northern Virginia
Introduced new products to existing customers and setup new customers to market and sell products
Established excellent communications between factories and customers
Developed new customers business in order to introduce and sell different factories' products
Grew sales of many different factories' products to Contractors and Distributors
Performed market analysis to identify potential customers in each region
Worked with distributor personnel to help sell our products
Work Collaboratively within a Team and Individually with other Business Units throughout the Sales Cycle
Companionship Private Duty/Personal Care
09.2014 - 04.2015
Housekeeping doing laundry
Prepare and serve food to clients
Assist client with daily living routines
Provided medical reminders
Customer Service Representative
COJET Wholesale and Retail Distributor for Coca-Cola Soft Drink Company
, Nigeria
01.2007 - 01.2008
Company Overview: Delta State-Nigeria, West Africa
Communicated daily with my vendors and coached them on the quality of their work and areas in need of improvement as well as educated them on following company protocol
Handling register receipt, including daily cashing-in/cashing-out
Preparing new shipments and orders to be displaced on sales floor
Corresponded regularly with corporate office and marketing companies regarding issues or changes needed
Prepare Bank deposit on daily basis
Prepare daily, weekly and monthly revenue analysis report
Qualified to work in several departments in the store
Handling sales calls from customers who are calling in to place orders or ask questions
Delta State-Nigeria, West Africa
Education
BASIC LIFE SUPPORT [BLS, CPR AND AED] -
AMERICAN HEART ASSOCIATION
01.2018
CERTIFIED NURSING ASSISTANT TRAINING -
AMERICA SCHOOL OF NURSING & ALLIED HEALTH
01.2016
MASTER OF SCIENCE - INTERNATIONAL COMMERCE AND POLICY/TRADE
VALPARAISO UNIVERSITY
Indiana, USA
12.2015
Bachelor of science - Economics and Development studies
Igbinedion University Okada
Edo State, Nigeria
07.2012
Skills
Reliable worker
Ability to learn new concepts and skills
Team player
Passion for helping others
Personal care
Grooming assistance
Patient mobility assistance
Observation skills
Reporting skills
Written Communication
Team Management
First Aid/CPR
Microsoft Office
Team building
Timeline
Direct Professional I
Community Residences, INC.
01.2017 - 01.2018
Certified Nurse Assistant/Home Health Aide
Helping Hands of Northern Virginia
05.2016 - 01.2017
Outside Sales Representative
Northern Virginia Marketing Group
02.2016 - 09.2016
Companionship Private Duty/Personal Care
09.2014 - 04.2015
Customer Service Representative
COJET Wholesale and Retail Distributor for Coca-Cola Soft Drink Company
01.2007 - 01.2008
BASIC LIFE SUPPORT [BLS, CPR AND AED] -
AMERICAN HEART ASSOCIATION
CERTIFIED NURSING ASSISTANT TRAINING -
AMERICA SCHOOL OF NURSING & ALLIED HEALTH
MASTER OF SCIENCE - INTERNATIONAL COMMERCE AND POLICY/TRADE
VALPARAISO UNIVERSITY
Bachelor of science - Economics and Development studies
Igbinedion University Okada
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