
Detail-oriented operations professional with strengths in office administration, financial recordkeeping, scheduling, and customer relations. Brings experience training new staff, supporting marketing and website updates, and coordinating cakes and banquet events that require accuracy, service, and follow-through.
Supported office management by overseeing day-to-day operations across all departments and serving as an acting managing director when the director was away.
Managed accounting and financial bookkeeping, preparing profit and loss statements, balance sheets, and financial returns for accurate financial reporting.
Ensured accurate processing of banking activities and maintained financial records.
Delivered administrative support to lead broker, effectively addressing client inquiries to ensure high-quality service.
Trained all new agents on company systems for two offices and Coldwell Banker corporate programs.
Coordinated marketing activities, preparing advertisements for printed brochures and magazines to enhance brand visibility.
Managed website updates to enhance user experience and keep information current.