DULCE ACEDO
Fresno,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and a solid history of achievement in fast paced environment and highly -motivated in providing consistent, quality service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Food Factory processor
Glacier Fish Co.
Seattle, WA
08.2017 - 08.2024
- Working 16 hour shifts in a cold and wet environment
- Working side lead QA/QC (quality assurance/quality control) insuring quality of the product is to company standards
- Testing and inspecting all product the factory produces
- Training new employees and introducing them to new work environment
- Implementing company rules and guidelines
- Entering data into company's computer software
- Taking responsibility and knowing how to solve any issues when there are product defects.
Server
Bjs Restaurant and Brewing House
Oxnard, CA
08.2015 - 07.2017
- Demonstrated expertise in providing excellent customer service to a wide variety of guests in a busy restaurant
- Anticipated guests needs and helped pair good with beverages
- Extended knowledge of beer brewed by restaurant and knowledge of menu and its ingredients
- Successfully handled credit card and cash transactions, processed payments, and ensured accuracy in all sales.
Server
Lazy Dog Restaurant & Bar
Oxnard, CA
01.2014 - 07.2015
- Developed thorough knowledge of menu, including ingredients and preparation methods
- Learned the backstory of the restaurant and its history
- Ensured compliance with food safety and sanitation regulations
- Demonstrated ability to learn new menu items quickly and accurately
- Helped in other departments when needed.
Host
Red Lobster
Oxnard, CA
09.2012 - 03.2014
- Greeted and sat 100+ guests that walked through the doors, answered any menu questions and wait time questions, and provided casual conversation
- Scheduled reservations and answered phone calls
- Managed the seating arrangements and assigned servers to table sections
- Sanitized menus, wrapped utensils, packaged children's crayons into children menus, and kept hostess stand orderly.
Retail Sales Associate
Marshalls Retail Associate
Oxnard, CA
09.2012 - 12.2013
- Maintained a positive attitude and extensive knowledge of store layout to help customers get around or find what they were seeking
- Assessed customer needs and answered questions to ensure a successful shopping experience
- Kept my area clean and organized throughout the shift and restocked shelves and racks when needed to
- Complied with company policies and procedures and worked to ensure a safe and happy environment
- Performed miscellaneous duties as assigned.
Education
AA/AAS - Child Development
OXNARD COMMUNITY COLLEGE
Oxnard, CA06.2015
High School Diploma -
Rio Mesa High School
Oxnard, CA06.2012
Skills
- Team leadership and management
- Strong Communication skills
- People skills
- Customer service
- Problem solving skills
- Organization
- Time management
- Decision making
- Team oriented
- Public speaking
- Multi tasking skills
- Microsoft office
- Excel
Certification
- Communication certificate
- Child development certificate
- CPR Certification (2015)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Tagalog
Elementary
ASL
Limited Working
Timeline
Food Factory processor
Glacier Fish Co.
08.2017 - 08.2024
Server
Bjs Restaurant and Brewing House
08.2015 - 07.2017
Server
Lazy Dog Restaurant & Bar
01.2014 - 07.2015
Host
Red Lobster
09.2012 - 03.2014
Retail Sales Associate
Marshalls Retail Associate
09.2012 - 12.2013
AA/AAS - Child Development
OXNARD COMMUNITY COLLEGE
High School Diploma -
Rio Mesa High School