Dulce Angeles
Ecorse
Summary
Dedicated Pediatric Medical Assistant with a proven track record at IHA Trinity Health, skilled in immunization administration and patient care. Enhanced patient satisfaction through compassionate support and effective teamwork, while ensuring accurate medical record management. Committed to continuous learning and maintaining a clean, organized environment for optimal healthcare delivery.
Experienced healthcare professional skilled in supporting GYN medical teams. Proven ability to assist with clinical tasks, patient care, and administrative duties. Strong collaborator focused on delivering high-quality results. Adaptable, reliable, and skilled in maintaining patient confidentiality and comfort.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pediatric Medical Assistant
IHA Trinity Health
09.2023 - 02.2025
- Administered vaccinations and medications for timely delivery of essential treatments.
- Assisted doctors with exams and procedures, ensuring optimal patient comfort and care.
- Prepared examination rooms with necessary equipment and supplies, optimizing efficiency during appointments.
- Coordinated referrals to specialists, facilitating seamless continuity of care for patients in need of additional services.
- Increased patient satisfaction by providing compassionate and efficient pediatric care.
- Enhanced teamwork by providing support to colleagues during busy periods or staff shortages.
- Reduced errors by verifying medication dosages before administration as per physician orders.
- Demonstrated adaptability by quickly learning new medical software systems for more efficient documentation and record-keeping practices.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Conducted growth assessments to monitor children''s development and identify potential concerns early on.
- Supported diagnostic processes, collected laboratory specimens, ensuring accuracy and timely diagnoses.
Ob/GYN Medical Assistant
Rula Al-Aouar, MD
03.2022 - 08.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Facilitated referral processes with specialists when necessary, ensuring seamless continuity of care for patients.
Pharmacy Technician
Pharmax Drugs
05.2021 - 06.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Education
Associate of Science -
Henry Ford College
Dearborn, MI01-2023
Certificate Medical Assistant - Certi
Aspt
Taylor, MI02-2022
High School Diploma -
Western International High School
Detroit, MI06-2019
Skills
- Pediatric catheter
- Vital signs monitoring
- Medical record management
- Immunization administration
- CPR
- Lab specimen collection
- Growth assessment
- Willingness to learn
- Teamwork
- Attention to detail
- Cleaning and sanitizing
- Splint
Certification
- CMA - Certified Medical Assistant
- Catheter Training - 2023
- Splint Training - 2024
Timeline
Pediatric Medical Assistant
IHA Trinity Health
09.2023 - 02.2025
Ob/GYN Medical Assistant
Rula Al-Aouar, MD
03.2022 - 08.2023
Pharmacy Technician
Pharmax Drugs
05.2021 - 06.2022
Associate of Science -
Henry Ford College
Certificate Medical Assistant - Certi
Aspt
High School Diploma -
Western International High School
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