Summary
Overview
Work History
Education
Skills
Language
Timeline
Generic

Dulce Calderon

Salinas,CA

Summary

Dependable, hard-working, professional with successful customer service experience. Self motivated individual with multi tasking skills utilized to work effectively with customers and co-workers. Ability to remain calm and react quickly under stressful situations. Adaptability in a diverse fast paced working environment.

Overview

5
5
years of professional experience

Work History

Dispatcher/Accounting

Oland Freight Inc
Salinas, California
07.2020 - 08.2023
  • Maintain Constant communication with clients and shippers to ensure proper loading/deliveries
  • Book and schedule loads with clients/Brokers via load boards
  • Manage drivers time to ensure arrivals at appointment time for pick up/Delivery
  • Dispatch driver with clear instructions and details for load
  • Maintain constant communication with the driver and update Broker/Client with each detail of their load
  • Pay lumping fees according to load confirmation via phone, tcheck, or online
  • Keep record of drivers Loads/hours to provide proper payment
  • Schedule doctor appointment/ drug test for drivers in compliance with DOT program
  • Keep record of any accident reports or weigh station reports from each Driver/ Truck
  • Maintain record of all payments and expenditures, including payroll, purchase orders, invoices and statements.

Dispatcher

Rubios Trucking Company
Salinas, California
03.2020 - 06.2020

Member Service Advocate

Convey Health Solutions
Yuma, Arizona
01.2019 - 12.2019

Education

Highschool Diploma -

Kofa High School

Pharmaceutical Technician -

Monterey Peninsula College

Skills

  • Active Listening
  • Detail Oriented/ Organized
  • Service Orientation
  • Time Management Efficient
  • Exceptional Phone Etiquette
  • Privacy and Confidentiality
  • Documentation and Reporting
  • Basic Accounting

Language

English/Spanish

Timeline

Dispatcher/Accounting

Oland Freight Inc
07.2020 - 08.2023

Dispatcher

Rubios Trucking Company
03.2020 - 06.2020

Member Service Advocate

Convey Health Solutions
01.2019 - 12.2019

Highschool Diploma -

Kofa High School

Pharmaceutical Technician -

Monterey Peninsula College
Dulce Calderon