Dulce Calderon
Salinas,CA
Summary
Dependable, hard-working, professional with successful customer service experience. Self motivated individual with multi tasking skills utilized to work effectively with customers and co-workers. Ability to remain calm and react quickly under stressful situations. Adaptability in a diverse fast paced working environment.
Overview
5
5
years of professional experience
Work History
Dispatcher/Accounting
Oland Freight Inc
Salinas, California
07.2020 - 08.2023
- Maintain Constant communication with clients and shippers to ensure proper loading/deliveries
- Book and schedule loads with clients/Brokers via load boards
- Manage drivers time to ensure arrivals at appointment time for pick up/Delivery
- Dispatch driver with clear instructions and details for load
- Maintain constant communication with the driver and update Broker/Client with each detail of their load
- Pay lumping fees according to load confirmation via phone, tcheck, or online
- Keep record of drivers Loads/hours to provide proper payment
- Schedule doctor appointment/ drug test for drivers in compliance with DOT program
- Keep record of any accident reports or weigh station reports from each Driver/ Truck
- Maintain record of all payments and expenditures, including payroll, purchase orders, invoices and statements.
Dispatcher
Rubios Trucking Company
Salinas, California
03.2020 - 06.2020
Member Service Advocate
Convey Health Solutions
Yuma, Arizona
01.2019 - 12.2019
Education
Highschool Diploma -
Kofa High School
Pharmaceutical Technician -
Monterey Peninsula College
Skills
- Active Listening
- Detail Oriented/ Organized
- Service Orientation
- Time Management Efficient
- Exceptional Phone Etiquette
- Privacy and Confidentiality
- Documentation and Reporting
- Basic Accounting
Language
English/Spanish
Timeline
Dispatcher/Accounting
Oland Freight Inc
07.2020 - 08.2023
Dispatcher
Rubios Trucking Company
03.2020 - 06.2020
Member Service Advocate
Convey Health Solutions
01.2019 - 12.2019
Highschool Diploma -
Kofa High School
Pharmaceutical Technician -
Monterey Peninsula College