Dulce Hernandez Peralta
Charlotte,NC
Summary
Motivated and adaptable individual with a proven ability to manage multiple responsibilities while maintaining a positive, professional attitude. Seeking to transition into a new field by leveraging strong communication skills, team collaboration, and a proactive mindset. Known for problem-solving, a willingness to learn, and a commitment to excellence. Ready to take on new challenges and contribute meaningfully to team success and organizational goals.
Overview
1
1
year of professional experience
Work History
Server/Cashier
Vavela Cafe
Charlotte, NC
05.2025 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Answered customers' questions, recommended items, and recorded order information.
Team Member
CAVA
Charlotte, NC
12.2024 - 02.2025
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Reduced wait times for customers by implementing more efficient checkout process.
Education
North Mecklenburg High School
Charlotte, NCSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Languages
Spanish
Native or Bilingual
Timeline
Server/Cashier
Vavela Cafe
05.2025 - Current
Team Member
CAVA
12.2024 - 02.2025
North Mecklenburg High School