Dulce Salazar
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure the Office Assistant position. Ready to help team achieve Utilities Department goals.
Overview
11
11
years of professional experience
Work History
Project Coordinator II
Metro RF Services Inc.
03.2022 - Current
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Created job files for each project and maintained current data in each file.
- Maintained database and spreadsheets with accurate inventory and status.
- Responded to requests for information on materials to inquiring parties.
Operations Assistant
Event Management Solutions Inc.
09.2021 - 03.2022
- Managed day-to-day department operations with effective workflow coordination.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
- Provided administrative support with accurate document preparation and data entry.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Improved team morale and motivation by organizing regular feedback sessions and recognizing outstanding performances.
Support Worker
Community Advocates and Support Services Inc.
06.2020 - 09.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
Customer Operations
Cathay Entertainment Inc.
04.2015 - 01.2020
- Mentored team members to advance their skills and knowledge, fostering growth within the company.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Trained and guided team members to maintain high productivity and performance metrics.
Retail Sales Associate
Pro Image Sports
03.2014 - 08.2017
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Business Office Administration
UEI College
West Covina, CA03-2022
GED -
Montclair High School
Montclair, CA05-2013
Skills
- Friendly, Positive Attitude
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Multitasking
- Organizational Skills
- Calm Under Pressure
- Data Entry
Languages
Spanish
Native or Bilingual
Timeline
Project Coordinator II
Metro RF Services Inc.
03.2022 - Current
Operations Assistant
Event Management Solutions Inc.
09.2021 - 03.2022
Support Worker
Community Advocates and Support Services Inc.
06.2020 - 09.2021
Customer Operations
Cathay Entertainment Inc.
04.2015 - 01.2020
Retail Sales Associate
Pro Image Sports
03.2014 - 08.2017
Business Office Administration
UEI College
GED -
Montclair High School
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