Dulce Salgado
Chicago,IL
Summary
- Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
- Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Manager
Hawaiian Bros
08.2021 - Current
- Oversaw daily operations to ensure efficient workflow and adherence to company standards.
- Implemented process improvements that enhanced productivity and reduced operational costs.
- Trained and mentored staff, fostering a culture of continuous improvement and teamwork.
- Analyzed performance metrics to identify areas for operational enhancements and drive efficiency.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Sales assistant & inventory
Linda’s Flowers
06.2020 - 05.2021
- Would organize receipts & log finances
- Kept the area clean and sanitized at all times
- Answered calls & made calls regarding deliveries
- Coordinated special orders, ensuring timely delivery of customized arrangements.
- Managed customer inquiries, providing exceptional service and product knowledge.
- Developed visually appealing floral displays to enhance sales and customer experience.
- Assisted in inventory management, ensuring optimal stock levels for seasonal arrangements.
Product Manufacturer
Mojo Spa
07.2018 - 03.2020
- Packaged products into containers
- Observed quality assurance measures to avoid potential lawsuits from consumers.
- Assisted in the development of new products by providing input on design, materials, and manufacturing techniques.
- Took inventory of ingredients (such as fragrances, oils, micas & other raw materials)
- Maintained utmost discretion when dealing with private house recipes
- Packaged online orders
- Collaborated with team members to achieve targets, resulting in increased productivity and timely order fulfillment.
- Worked with raw materials to develop complete and commercially viable products.
Education
Highschool diploma -
Aspira Mirta Ramirez
01.2014
Skills
- Adaptable to new information
- Committed to personal development
- Respects diverse perspectives
- Effective communicator
- Problem-solving
- Operational efficiency
Certification
- Managers food handlers certificate
Language
Bilingual
Timeline
Operations Manager
Hawaiian Bros
08.2021 - Current
Sales assistant & inventory
Linda’s Flowers
06.2020 - 05.2021
Product Manufacturer
Mojo Spa
07.2018 - 03.2020
Highschool diploma -
Aspira Mirta Ramirez