Hi, I’m
DULCE MARIEL SUERO PAULINO
Indianapolis,IN
Summary
Business Administration
Overview
7
years of professional experience
Work History
Amazon Fulfillment IND8
Process Assistant Backup
02.2020 - 05.2020
Job overview
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed equipment calibration schedules, ensuring accurate measurements were maintained for quality assurance purposes.
Amazon Fulfillment IND8
Outbound Problem Solver
08.2019 - 02.2020
Job overview
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Applied analytical thinking when troubleshooting system errors that impacted the outbound process, working closely with IT teams to resolve issues and prevent future occurrences.
Amazon Fulfillment Ind8
Stow Associate- Vendor Return Associate
08.2019 - 02.2020
Job overview
- Inspected items for any damages and reported discrepancies to supervisor.
- Expedited customer orders by swiftly locating and retrieving stored items from their respective locations within the warehouse.
Amazon Fulfillment IND1
General Warehouse Associate
09.2016 - 08.2019
Job overview
- Sorted and delivered materials to different work areas and staff.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
RR Donnelley Logistics
General Warehouse Associate
06.2015 - 07.2016
Job overview
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
Ditecod SRL
Leasing Coordinator
03.2013 - 02.2014
Job overview
- Organized community events for residents to foster a sense of belonging within property community.
- Distributed and followed up on tenant renewal notices.
- Registered clients on database to enable tracking history and maintain updated records.
- Verified tenant incomes and other information before accepting lease applications.
Education
Ivy Tech Community College of Indiana, Indianapolis, IN
Associate of Arts from Business Administration
05.2025
Universidad Central Del Este , Dominican Republic
Bachelor of Science from Civil Engineering
02.2013
Colegio Santa Rosa De Lima , Dominican Republic
High School Diploma
08.2008
Skills
- Proficiency with Microsoft Office (Word/ Excel)
- Logic and Problem Solving Skills
- Customer Experience
- Project Leadership
- Strong organizational skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Process Assistant Backup
Amazon Fulfillment IND8
02.2020 - 05.2020
Outbound Problem Solver
Amazon Fulfillment IND8
08.2019 - 02.2020
Stow Associate- Vendor Return Associate
Amazon Fulfillment Ind8
08.2019 - 02.2020
General Warehouse Associate
Amazon Fulfillment IND1
09.2016 - 08.2019
General Warehouse Associate
RR Donnelley Logistics
06.2015 - 07.2016
Leasing Coordinator
Ditecod SRL
03.2013 - 02.2014
Ivy Tech Community College of Indiana
Associate of Arts from Business Administration
Universidad Central Del Este
Bachelor of Science from Civil Engineering
Colegio Santa Rosa De Lima
High School Diploma
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