Cesar Gonzalez
Tacoma
Summary
Motivated and results-driven business professional seeking a Management Trainee position to apply my leadership, sales, budgeting, and operations skills. Passionate about delivering exceptional customer service, optimizing business performance, and developing high-performing teams in a fast-paced environment.
Overview
7
7
years of professional experience
Work History
Warehouse Associate, Learning Ambassador & Backup Process Assistant
Amazon, Inc.
01.2021 - Current
- Led a team of 10 associates as a Backup Process Assistant, ensuring operational efficiency and problem-solving in the absence of the Process Assistant
- Trained and mentored new hires, placing them in the top 10% for efficiency with zero quality errors
- Collaborated with cross-functional teams to streamline logistics operations and improve warehouse efficiency
- Enhanced workplace safety as an active member of the Amazon Safety Committee, contributing to monthly safety improvements
Pawn Broker
Cash America
01.2018 - 01.2020
- Exceeded sales targets, contributing to a 12% annual revenue increase through effective negotiation and customer service
- Built strong customer relationships, increasing repeat business and referrals
- Led monthly team meetings, improving communication, teamwork, and operational efficiency
Education
Bachelor of Arts - Business Administration (Management)
University of Washington
Skills
- Leadership & Team Management
- Sales & Customer Service
- Budgeting & Financial Analysis
- Microsoft Office (Excel, Word, Outlook)
- Excellent Communication & Negotiation
- Problem-solving
- Team collaboration
- Bilingual (English & Spanish)
Timeline
Warehouse Associate, Learning Ambassador & Backup Process Assistant
Amazon, Inc.
01.2021 - Current
Pawn Broker
Cash America
01.2018 - 01.2020
Bachelor of Arts - Business Administration (Management)
University of Washington
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