NAVNEET KAUR
Caledon,ON
Overview
7
7
years of professional experience
Work History
Backup Process Assistant & Learning Ambassador
Amazon Fulfillment Center
Bolton, ON
11.2020 - Current
- Support Inbound Receive team during peak seasons, processing over 6 million units
- Implement new SOP for IB process paths, reducing average processing time by 20%
- Fill in for leadership roles, ensuring smooth shift operations
- Promote and uphold safety standards, managing noise levels and climate controls
- Manage Receive labor board, optimizing headcount for successful shift execution
- Develop coaching sessions, improving REI metrics by 15% and reducing overages
- Conduct deep-dive analysis of operational issues and propose lean solutions
- Identify areas for operational improvement and recommend innovative solutions
- Train new associates on standard operating procedures and safety protocols
- Assist in tracking and reporting ATS/labor hours
- Participate in Operational Excellence initiatives
Shift Leader
Five Guys Burger and Fries
Mississauga
03.2018 - 10.2020
- Managed day-to-day store operations independently
- Handled worker compensation and guest incident reports
- Facilitated pre-shift meetings to align team objectives
- Trained staff in quality control and service standards
- Used data-driven metrics to enhance decision-making and resolve operational issues
Timeline
Backup Process Assistant & Learning Ambassador
Amazon Fulfillment Center
11.2020 - Current
Shift Leader
Five Guys Burger and Fries
03.2018 - 10.2020