Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dulce Treviño

Pharr

Summary

Proven leader and effective communicator, adept at fostering teamwork and collaboration. At Stacks, I spearheaded initiatives that significantly enhanced customer satisfaction and team productivity. My ability to remain calm under pressure and employ critical thinking ensures I consistently meet and exceed objectives. Skilled in problem-solving and verbal communication, I bring a track record of success and a positive, friendly attitude to every challenge.

Overview

3
3
years of professional experience

Work History

Victoria Secret

Cashier & Associates
09.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Strengthened communication skills through regular interactions with others.

Manager, Cashier

Stacks
08.2021 - 08.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Defined clear targets and objectives and communicated to other team members.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Accomplished multiple tasks within established timeframes.

Education

Social Work

South Texas College
McAllen, TX
05-2026

High School Diploma -

McAllen Memorial High School
McAllen, TX
06-2023

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Verbal Communication
  • Active Listening
  • Calm Under Pressure
  • Organizational Skills
  • Critical Thinking
  • Excellent Communication

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Victoria Secret

Cashier & Associates
09.2023 - Current

Manager, Cashier

Stacks
08.2021 - 08.2022

Social Work

South Texas College

High School Diploma -

McAllen Memorial High School

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Dulce Treviño