Hi, I’m
Dulce Esther
Long Beach,CA
“I am always doing that which I cannot do, in order that I may learn how to do it.”
-Pablo Picasso
Summary
I am a highly motivated and progress-focused individual with a long-standing background in the hospitality and customer service industry. With a track record of initiative and dependability, I have devised strategic initiatives which I believe provide value to any company.
Throughout the course of my career, I have perfected my sense of urgency skills and communication abilities. I am a capable and consistent problem-solver at prioritizing and managing projects with proficiency.
In my previous roles, I contributed leadership, customer service, and account managing toward team efforts and business improvements. I am progressive minded and in tune with new developments in various fields. I have proven to be effective and collaborative with strong organization talents. I enjoy collective brainstorming sessions which bring us to coordinate activities to achieve a common goal.
Overview
3
years of professional experience
2
Certifications
1
Language
Work History
BRG BMX Store
Warehouse Associate
10.2023 - Current
Job overview
- Collaborate with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 50+ pounds
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Steelhead Coffee
General Manager
08.2021 - 05.2024
Job overview
- Managed a diverse team, fostered a positive work environment and high employee satisfaction
- Developed and implemented strategies to increase sales and profitability
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service
IMOS Bar Chef
Event Coordinator
01.2021 - 12.2023
Job overview
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Reviewed event bills to confirm accuracy and approve payment.
- Consulted with customers to determine objectives and requirements for events.
- Trained and supervised event staff to complete tasks on time.
Education
Le Cordon Bleu College of Culinary Arts-PasadenaPasadena, CA
Associate's degree in Culinary Arts & Management
02.2011
Skills
- Customer Experience Management
- Staff Training and Development
- Supplier negotiation
- Reliable and Responsible
- Critical Thinking
- Conflict Resolution
- Event Coordination
- Sales and Marketing
- Operations Management
Certification
- Safe Serv Certified
- First Aid Certified
Languages
Spanish
Native or Bilingual
Additional Information
Alvin Recinto | BRG Warehouse Manager | (310) 803-7498
Rany Aguirre | Owner Steelhead Coffee | (714) 651-5623
Steven Than | Operations Manager SC | (702) 232-5874
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkLocation Preference
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancementAccomplishments
- Achieved opening a successful kitchen with accuracy and efficiency
- Achieved a 35% increase through effectively helping with budget management and renegotiating contracts with vendors and suppliers
Timeline
Warehouse Associate
BRG BMX Store
10.2023 - Current
General Manager
Steelhead Coffee
08.2021 - 05.2024
Event Coordinator
IMOS Bar Chef
01.2021 - 12.2023
Le Cordon Bleu College of Culinary Arts-Pasadena
Associate's degree in Culinary Arts & Management