Dulce M Gonzalez
Miami,FL
Summary
Efficient and proactive professional in hospitality support roles, known for high productivity levels and the ability to complete tasks swiftly and accurately. Specialize in inventory management, customer service. Excel in teamwork, communication, and adaptability, ensuring smooth operations and positive guest experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Runner
Toasted Bagelry & Deli
Miami, FL
07.2023 - Current
- Cleaned and maintained work areas on a regular basis.
- Responded promptly to customer inquiries about their orders or deliveries.
- Adhered strictly to company regulations concerning safety standards at all times.
- Greeted customers and provided excellent customer service.
- Resolved customer complaints in a courteous and professional manner.
- Employed strong organizational skills to handle high-volume service periods without compromising quality.
Education
High School Diploma -
Javier De La Vega
Camaguey, Cuba07-2008
Skills
- Guest Relations
- Emergency Response
- Strength training
- Special projects
- Customer Service
- Problem Resolution
- Emotional Support
- Scheduling Coordination
- Critical Care
- Cultural Sensitivity
Certification
- American Heart Association: Basic Life Support Provider. Miami, Florida. 2024
Languages
English
Professional
Timeline
Runner
Toasted Bagelry & Deli
07.2023 - Current
High School Diploma -
Javier De La Vega
- American Heart Association: Basic Life Support Provider. Miami, Florida. 2024
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