Duncan Hann
Loveland
Summary
Dynamic and results-driven Manager/Field Supervisor at Mister Sparky Electric Kentucky with 12 years of electrical expertise. Proven track record in enhancing customer satisfaction and team performance through effective leadership and decision-making. Skilled in maximizing sales and installations while ensuring a safe work environment. Committed to delivering high-quality service and fostering strong team engagement.
Overview
4
4
years of professional experience
Work History
Manager/Field Supervisor
Mister Sparky Electric Kentucky
08.2024 - 03.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Produced sales and installs along with managing lexington and louisville locations
- Maximized performance by monitoring daily activities and mentoring team members.
Service Technician
Mister Sparky Electric Cincinnati
02.2022 - 08.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazard
- Produced high sales and installs
- Worked emergency calls through out week and weekends
Service Technician
Cullen Electric Cinc
01.2021 - 02.2022
Education
High School Diploma -
Talawanda High School
Oxford, OH07-2012
No Degree - Precision Machinist
Butler Tech. D. Russel Lee Career Tech. Center
Hamilton, Oh 07-2012
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- 12 year electrician
Timeline
Manager/Field Supervisor
Mister Sparky Electric Kentucky
08.2024 - 03.2025
Service Technician
Mister Sparky Electric Cincinnati
02.2022 - 08.2024
Service Technician
Cullen Electric Cinc
01.2021 - 02.2022
High School Diploma -
Talawanda High School
No Degree - Precision Machinist
Butler Tech. D. Russel Lee Career Tech. Center
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