Summary
Overview
Work History
Education
Skills
Timeline
Generic

Duncan Hann

Loveland

Summary

Dynamic and results-driven Manager/Field Supervisor at Mister Sparky Electric Kentucky with 12 years of electrical expertise. Proven track record in enhancing customer satisfaction and team performance through effective leadership and decision-making. Skilled in maximizing sales and installations while ensuring a safe work environment. Committed to delivering high-quality service and fostering strong team engagement.

Overview

4
4
years of professional experience

Work History

Manager/Field Supervisor

Mister Sparky Electric Kentucky
08.2024 - 03.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Produced sales and installs along with managing lexington and louisville locations
  • Maximized performance by monitoring daily activities and mentoring team members.

Service Technician

Mister Sparky Electric Cincinnati
02.2022 - 08.2024
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazard
  • Produced high sales and installs
  • Worked emergency calls through out week and weekends

Service Technician

Cullen Electric Cinc
01.2021 - 02.2022

Education

High School Diploma -

Talawanda High School
Oxford, OH
07-2012

No Degree - Precision Machinist

Butler Tech. D. Russel Lee Career Tech. Center
Hamilton, Oh
07-2012

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • 12 year electrician

Timeline

Manager/Field Supervisor

Mister Sparky Electric Kentucky
08.2024 - 03.2025

Service Technician

Mister Sparky Electric Cincinnati
02.2022 - 08.2024

Service Technician

Cullen Electric Cinc
01.2021 - 02.2022

High School Diploma -

Talawanda High School

No Degree - Precision Machinist

Butler Tech. D. Russel Lee Career Tech. Center
Duncan Hann