Duncan Okeyo

• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Interacted with customers by phone, email, or in-person to provide information.
• Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
• Improved customer satisfaction by promptly answering inquiries and providing accurate information.
• Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.

Serving legal process and documents, preparing affidavit of service, Maintaining court diary, keeping file records neat, fixing matters for hearing/mention dates, updating clients on their matters and keeping clients/Advocate confidentiality.