Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dung Anh Tran

San Jose,United States

Summary

With nine years of experience in sales operations and account management at Comcast, I am a skilled professional seeking an Entry-Level Project Manager role at IEM. My strong skill set allows me to excel in organizational and time management, enabling me to effectively coordinate cross-functional teams and deliver projects within tight timelines. I have exceptional communication and problem-solving abilities, thriving in fast-paced environments while ensuring stakeholder alignment and delivering quality results. Committed to supporting senior project managers, I have a proven track record of driving efficiency and surpassing performance goals. I am eager to contribute to IEM's success in electrical distribution and control systems by planning, executing, and monitoring initiatives.

Overview

9
9
years of professional experience

Work History

Enterprise Account Manager

Comcast
01.2024 - 02.2025
  • Manage a portfolio of mid-market accounts, driving revenue growth and ensuring customer retention
  • Develop strategic account plans to identify new opportunities and optimize solutions for existing clients
  • Serve as the primary escalation point, resolving issues and enhancing customer satisfaction
  • Lead contract renewals and negotiate service agreements to maximize profitability
  • Collaborate with internal teams across sales, finance, and operations to execute account management strategies

Sales Support Professional (SSP)

Comcast
01.2021 - 12.2023
  • Provided sales operations support, assisting SMB and enterprise sales teams with order processing and system navigation
  • Trained and mentored new and existing sales representatives on key tools and processes to enhance efficiency
  • Partnered with cross-functional teams to facilitate complex orders and ensure seamless execution

Business Account Executive

Comcast
01.2019 - 12.2020
  • Developed and maintained relationships with SMB clients, providing tailored telecommunication solutions
  • Delivered educational consultations on Comcast's technology offerings, ensuring alignment with business needs
  • Consistently met and exceeded sales targets while maintaining a strong customer satisfaction record

Xfinity Sales Professional

Comcast
03.2016 - 12.2018
  • Conducted team huddles and training sessions to improve sales techniques and customer engagement
  • Led performance reviews and action planning to optimize sales results
  • Acted as a liaison between frontline teams and leadership to drive office morale and operational improvements

Education

Finance

San Jose State University
San Jose, CA

Skills

  • Account management
  • Customer relationship management
  • Strategic planning
  • Data analysis

  • Cross-functional collaboration
  • Contract negotiation
  • Sales forecasting

Timeline

Enterprise Account Manager

Comcast
01.2024 - 02.2025

Sales Support Professional (SSP)

Comcast
01.2021 - 12.2023

Business Account Executive

Comcast
01.2019 - 12.2020

Xfinity Sales Professional

Comcast
03.2016 - 12.2018

Finance

San Jose State University
Dung Anh Tran