Dung Q TRAN
Gainesville,GA
Summary
Electrical Engineering student with 2+ years of customer service experience at Publix. Demonstrated ability to manage high-pressure situation, resolve customer concerns effectively, and collaborate with team members to achieve goals.
Overview
3
3
years of professional experience
Work History
Customer Service Associate Cashier
Publix
Flowery Branch, GA
07.2023 - Current
- Processed customer transactions accurately using POS systems and cash registers while maintaining a balance register with zero cash discrepancies.
- Assisted customers with inquiries, providing product information and recommendations.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to optimize workflow during peak hours.
Education
Associate of Science - Electrical Engineering
University of North Georgia
Oakwood, GA05-2027
High School Diploma -
Johnson High School
Oakwood, GA05-2025
Skills
- Adaptability and flexibility
- Strong work ethic
- Problem Solving
- Microsoft Excel
- Time Management
- Microsoft Office
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary
Interests
- High-Intensity Interval Training
- Martial Arts
- Volunteering
- Offering time and support to shelters for the homeless, women, and animals
- Community Cleanup
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Learning new cooking techniques and expanding my culinary skills
Timeline
Customer Service Associate Cashier
Publix
07.2023 - Current
Associate of Science - Electrical Engineering
University of North Georgia
High School Diploma -
Johnson High School