Summary
Overview
Work History
Education
Skills
Timeline
Generic

Suzanne Byrd

Waco,TX

Summary

Enthusiastic Pet Care Associate determined to work hard in fast-paced environments. Team-driven and compassionate towards all animals. Ready to tackle new challenges and create personalized play sessions in animal-focused role. Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.

Overview

11
11
years of professional experience

Work History

Day Care Manager and Kennel Tech

Tidy Tails Dog Grooming & Boarding
Waco, Texas
08.2018 - Current
  • Created, modified, and executed business plans to maximize client satisfaction.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Spoke to customers regarding lodging, grooming, daycare services and pricing and cross-sold additional items, including pet food, treats and toys.

Day Care Manager

Kennel Club
Houston , Texas
01.2014 - 04.2018
  • Initiated outbound administrative requests by phone and in writing to accomplish
  • Created, modified, and executed business plans to maximize client satisfaction.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.

Education

High School Diploma -

Guymon High School
Guymon, OK

Pre - Vet

Oklahoma State University - Oklahoma City
Oklahoma City, OK

Skills

  • Career and technical education
  • Care and handling techniques
  • Night and day combat techniques
  • Medicare and Medicaid eligibility
  • Pet care and maintenance
  • Animal nutritional expertise
  • Positive pet interaction
  • Pet feeding and care
  • Pet exercise
  • On and off-leash walks
  • Health and safety standards
  • Provide veterinary consultation
  • Obedience training
  • Animal nutrition knowledge
  • Animal grooming tools
  • Dog training
  • Pet grooming
  • Observing and recording behavior

Timeline

Day Care Manager and Kennel Tech

Tidy Tails Dog Grooming & Boarding
08.2018 - Current

Day Care Manager

Kennel Club
01.2014 - 04.2018

High School Diploma -

Guymon High School

Pre - Vet

Oklahoma State University - Oklahoma City
Suzanne Byrd