Duran Brown
Pensacola,FL
Summary
Detail-oriented customer service professional with a proven track record at Home Depot, dedicated to enhancing customer satisfaction through personalized service. Expertise in cash handling and operational efficiency, complemented by strong skills in team collaboration and empathy. Recognized for thriving in fast-paced environments while maintaining a strong work ethic and attention to detail. Career goals include leveraging these competencies to further improve service delivery and operational effectiveness in future roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Home Depot
Fort Walton Beach, FL
04.2024 - Current
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Learned roles of other departments to provide coverage and keep store operational.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Crew Member
AMC Theaters
Destin, FL
11.2021 - 04.2022
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed inventory and supplies to ensure materials were available when needed.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Bachelor of Science - Exercise Science
The University of West Florida
Pensacola, FL05-2028
Skills
- Work ethic and integrity
- Decision making aptitude
- Patience and empathy
- Cash handling expertise
- Product knowledge
- Cleaning and sanitizing
- Customer service
- Hospitality and accommodation
- Training and onboarding
- Inventory restocking
- Professionalism and courtesy
- POS system operations
Affiliations
- Rock Climbing
- Sprinting
Accomplishments
- Air Commando Association - Sustained performance of success in the Cadet Corps
- 33D Maintenance Group Eglin AFB - Apprciation of MLK Jr. Commemoration
- Reserve Officers Association - Demonstrated dedication to citizenship, responsibility, self discipline and sound work ethic.
- LEO23 - Participation of law enforcement/leadership experience of the Okaloosa County Sheriffs Office.
- Florida American Legion Boys State - Served as a citizen of the 2023 FALBS and contributed to the civic and political welfare of the community, state, and nation.
- Det 014 Attendance Award - Awarded for my 100% attendance for every AFROTC PMT event/class.
Certification
- CPR/AED Certified
- Drivers License
References
References available upon request.
Timeline
Cashier
Home Depot
04.2024 - Current
Crew Member
AMC Theaters
11.2021 - 04.2022
Bachelor of Science - Exercise Science
The University of West Florida
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