Duran DeGonzales
Las Vegas,NV
Summary
Experienced with emergency medical care, patient assessment, and on-scene stabilization. Utilizes quick decision-making and efficient treatment strategies to ensure patient safety. Knowledge of emergency protocols and procedures ensures high standards of care in critical situations.
Overview
20
20
years of professional experience
Work History
EMT/FTO
Venetian/Palazzo
01.2022 - Current
- Responded to emergency calls, providing immediate medical care and support to patients in crisis situations.
- Administered life-saving interventions, including CPR and first aid, ensuring patient safety during transport.
- Collaborated with healthcare professionals to assess patient conditions and develop effective treatment plans.
- Maintained accurate patient records and documentation, adhering to protocols for data management and confidentiality.
- Conducted regular equipment checks and maintenance, ensuring readiness of emergency medical supplies.
- Continuously improved skills through regular training sessions with my EMT team, staying up-to-date on industry best practices.
- Trained incoming EMTs in basic life support skills, oxygen therapy, and wound care.
self employed
Professional DJ
01.2011 - Current
- DJ with over 9 years of experience and exposure working with costumers
- Establish and maintain strong, trusting relationships with staff to assure accuracy, and a positive patient experience
- Managed sound equipment setup and breakdown, ensuring optimal audio quality for each performance venue.
- Offered creative input on event themes, assisting in the development of unique celebrations catered to client preferences.
- Utilized feedback from previous events to continuously improve performance and audience engagement strategies.
EMT-Basic
AMR
01.2021 - 01.2022
- Assess the conditions of the patients and determine the necessary course of action.
- Provide medical support
- Transporting patient to medical facility
- Collaborated with first responders to assess and prioritize patient needs during emergencies.
- Established rapport with patients and their families, providing reassurance and guidance throughout treatment processes.
Visual Merchandiser
Barney's New Year Sales Associate Agent and Visual Merchandising
01.2011 - 06.2014
- Create new weekly unique displays
- Prior Authorizations, refill, renew products in stock
- First-line of contact with customers, setting the tone for a positive experience
- Provided clear and accurate information to help customers make decisions
- Worked efficiently in a fast-paced, deadline-driven setting that required high attention to detail and the ability to multi-task
- Promoted a positive team experience and continuously sought opportunities for process improvements that ultimately improved the customer experience
- Ensured questions and issues were resolved promptly and accurately
- Was recognized for being able to effectively handle complaints and complex issues
Seller Support Associate
Coach
02.2009 - 08.2011
- Provided expert assistance to sellers through multiple communication channels, enhancing customer satisfaction.
- Resolved seller inquiries efficiently, ensuring compliance with policies and procedures.
- Collaborated with cross-functional teams to streamline support processes and improve response times.
- Conducted training sessions for new team members, fostering knowledge sharing and skill development.
Diataray Aid
Del-Mar Gardens Hospice
01.2006 - 01.2009
- Assisted with the implementation of more efficient system for delivering food to residents, significantly reducing common complaints. and guest services processes
- Assist with daily food preparations.
- Confirm that correct portions are placed onto treys before delivery to patients.
Education
CMI Instructor Course - Intoxiliyzer
CMI Instructor
Las Vegas03-2021
EMT- Basic Course - Medicine
College of Southern Nevada
Las Vegas06-2019
AEMT- Basic Course - Medicine
Community Ambulance
Las Vegas, NV06-2020
Skills
- Top-rated Customer & Client Services
- Self- Motivated & Goal-Focused
- Hospice Care Advocate
- Problem Solving & Complaint Resolution
- Team Player
- Basic life support
- CPR and first aid
- Critical decision-making skills
- Emergency management
- Direct patient care
- Triaging
- Teamwork and collaboration
Timeline
EMT/FTO
Venetian/Palazzo
01.2022 - Current
EMT-Basic
AMR
01.2021 - 01.2022
Visual Merchandiser
Barney's New Year Sales Associate Agent and Visual Merchandising
01.2011 - 06.2014
self employed
Professional DJ
01.2011 - Current
Seller Support Associate
Coach
02.2009 - 08.2011
Diataray Aid
Del-Mar Gardens Hospice
01.2006 - 01.2009
CMI Instructor Course - Intoxiliyzer
CMI Instructor
EMT- Basic Course - Medicine
College of Southern Nevada
AEMT- Basic Course - Medicine
Community Ambulance