Genesis Castellanos
San Antonio,TX
Summary
Professional healthcare provider with extensive experience in fast-paced medical environments. Demonstrates strong skills in patient care, emergency response, and life-saving procedures. Known for excellent teamwork, adaptability, and reliability in high-pressure situations. Skilled in using advanced medical equipment and maintaining composure during critical incidents.
Overview
7
7
years of professional experience
Work History
EMT/FTO
Allegiance Mobile Health
Bexar County, TX
12.2024 - Current
- Assessed patient conditions to determine necessary care and intervention
- Assisted in basic life support procedures under supervision
- Maintained cleanliness and readiness of emergency equipment and supplies
- Documented patient information and treatment details accurately
EMT-Basic
Acadian Ambulance
San Antonio, TX
10.2021 - 12.2024
- Assess patient conditions and provide pre-hospital emergency care in high-pressure environments.
- Operate and maintain emergency medical equipment to ensure readiness for immediate response.
- Collaborate with healthcare professionals to facilitate effective patient transport and handoff procedures.
- Document patient assessments and treatment plans accurately for continuity of care records.
Member Service Representative
RBFCU
San Antonio, TX
03.2019 - 06.2021
- Assisted members with inquiries and account issues, ensuring high-quality service delivery.
- Facilitated onboarding of new members, explaining services and benefits effectively.
- Utilized CRM systems to track interactions, enhancing member engagement and satisfaction.
- Processed member transactions accurately and efficiently, maintaining compliance with policies.
Education
High School Diploma -
Roosevelt High School
San Antonio, TX06-2015
Skills
- Basic life support
- CPR and first aid
- Critical decision-making skills
- Vital signs monitoring
- Pre-hospital care
- Emergency management
- Fluent spanish
- Medical translation
- Client communication
Languages
Spanish
Native or Bilingual
Timeline
EMT/FTO
Allegiance Mobile Health
12.2024 - Current
EMT-Basic
Acadian Ambulance
10.2021 - 12.2024
Member Service Representative
RBFCU
03.2019 - 06.2021
High School Diploma -
Roosevelt High School