Durand White
El Mirage,AZ
Summary
Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Highly efficient Mechandizing well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
17
17
years of professional experience
Work History
Associate
Amazon
02.2021 - Current
- Oversaw budget planning and allocation activities, optimizing financial resources to support organizational objectives efficiently.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Efficiently handled returned items according to company policies, ensuring proper documentation, inspection, restocking or disposal as needed.
- Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Streamlined communication between warehouse associates and management, addressing concerns proactively to prevent delays or bottlenecks in operations.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assembled pallets and crates for secure transportation of materials.
- Managed warehouse operations and verified proper shipment procedures.
Technician
Grand Carpet Cleaning Services
04.2007 - 02.2020
- Organized work to meet demanding production goals.
- Drafted preventive maintenance schedule to support equipment longevity.
- Served as a reliable point of contact for customers experiencing technical difficulties with their products or systems.
- Diagnosed and repaired problems with electrical and mechanical systems.
Education
Associate of Arts - Business Administration
Maricopa Community Colleges - Glendale Community College
Glendale, AZ07.2004
Skills
- Gift Wrapping
- Organization
- Loss Prevention
- Flexible Schedule
- Purchase Packaging
- Register Opening and Closing
- Order Management
- Production Support
- Forklift Operation
- Product Merchandising
- Issue Resolution
- Strong Communication and Interpersonal Skills
Basketball Coach
Boys and Girls Club Volunteer
Timeline
Associate
Amazon
02.2021 - Current
Technician
Grand Carpet Cleaning Services
04.2007 - 02.2020
Associate of Arts - Business Administration
Maricopa Community Colleges - Glendale Community College