Dusti Loreant
Houston,Texas
Summary
Dynamic event planning professional with a proven track record at organizations like the Houston Astros, recognized for exceptional project management and execution. Adept at fostering strong customer relationships and utilizing critical thinking skills to address challenges effectively. Consistently drives continuous improvement initiatives, resulting in increased market understanding and outstanding event outcomes.
Overview
11
11
years of professional experience
Work History
Promotions and Events Coordinator
Houston Astros
Houston, TX
05.2022 - Current
- Responsible for the strategic planning and execution of the promotional calendar, giveaways, theme nights, pre-game on-field assets, Astros Buddies club, and large-scale Astros baseball off-season events.
- Designed engaging fan-focused products such as bobbleheads, jerseys, hats, drinkware, miscellaneous items.
- Conceptualized immersive events to align with fan expectations through dynamic and thematic experiences; Autism Awareness Night, Fan Appreciation Day, Girls Night Out, Hello Kitty Night, Princess Day, Star Wars Weekend, Hall of Fame Weekend.
- Supervised and executed pre-game assets with the Ballpark Entertainment team; ceremonies, awards, ceremonial first pitches, national anthems, first call, flag presentations, color guards.
- Coordinated a high-profile event (Fanfest) post-2022 World Series, attracting record attendance of 16,591 and generating $700,000 revenue from diverse streams.
- Coordinated efforts among local organizations, sponsors, and promotional units to deliver dynamic Astros marketing initiatives (Caravan) across Houston, Austin, San Antonio, and Corpus Christi.
- Managed production processes, sales activities, event coordination, and street team operations within the Astros Buddies Club. Managed organization of events for the Buddies, like baseball workshops and signing sessions. Managed bookings for kids-oriented events to ensure smooth operations. Achieved record auto-renewal numbers for the 2024 season, securing 12,464 out of 17,000 eligible members. Since 2022, have sustained renewal rates of 10,000 + members each season by ensuring clear messaging and offering value-driven member benefits.
- Fostered enjoyable connections with fans in both on-field and off-field environments.
Shuttle Crew
Houston Astros
Houston, TX
03.2020 - 05.2022
- Motivated customers to engage in novel activities, boosting sales and participation.
- Helped oversee event organization for strengthening community connections.
Marketing Associate
Houston Rockets
Houston, TX
09.2019 - 08.2022
- Handled essential duties required for a successful game day.
- Executed promotional events with efficient organization.
- Successfully amplified product visibility by organizing comprehensive promotional strategies with various departments.
Battle Red
Houston Texans
Houston , TX
04.2019 - 08.2022
- Prepared facilities, organized necessary materials, and maintained cleanliness to support event operations.
- Handled customer inquiries effectively by phone, email, and face-to-face interactions.
Hostess
Season's 52
Cincinnati, OH, Houston, TX
06.2014 - 09.2021
- Delivered outstanding customer service from initial interaction to final departure, maintaining loyal clientele.
- Assisted restaurant staff in set up of small and large venues for smooth execution.
- Tracked seated guests and available seating using Open Table.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Student Worker
University of Cincinnati Football
Cincinnati, OH
08.2015 - 11.2018
- Executed recruitment events for multiple recruits.
- Collaborated with prospective players, met with families, and presented enrollment proposals.
Team Operations Assistant
USA Football
Canton, Cincinnati, OH/, Dallas, TX
07.2017 - 07.2018
- Organized materials, facilities, equipment setup to dismantle, and monitored common areas to ensure order and proper upkeep while remaining vigilant on safety.
Runner
Cincinnati Reds
Cincinnati, OH
05.2017 - 09.2017
- Assisted with pre-game, in-game and post-game activities at Great American Ball Park regarding facility events and operations.
- Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.
Graduate Assistant
University of Cincinnati
Cincinnati, OH
08.2016 - 04.2017
- Liaised between professors and students to provide information on subject matter, assignments and class expectations.
- Graded homework assignments, tests and special projects.
Group Sales Intern
Cincinnati Reds
Cincinnati, OH
04.2016 - 10.2016
- Networked to build client base and promote product solutions and promotions to new and existing clients that met target budget.
- Coordinated daily schedule of activities to assigned ticket holders and managed transitions to ensure timely arrival.
Education
Master of Arts - Sport Administration
University of Cincinnati
Cincinnati, OH12.2017
Bachelor of Arts, Honors in Communications - Public Relations
University of Cincinnati
Cincinnati, OH04.2014
Associate of Science - Deaf Studies
University of Cincinnati
Cincinnati, OH12.2013
Skills
- Meticulous Attention to Detail
- Effective Time Management
- Customer Relationship Management (CRM)
- Project Coordination
- Team Leadership
- Effective Problem Resolution
- Proficient in Multitasking
- Dynamic Concept Development
- Strategic Flexibility
- Networking Proficiencies
Timeline
Promotions and Events Coordinator
Houston Astros
05.2022 - Current
Shuttle Crew
Houston Astros
03.2020 - 05.2022
Marketing Associate
Houston Rockets
09.2019 - 08.2022
Battle Red
Houston Texans
04.2019 - 08.2022
Team Operations Assistant
USA Football
07.2017 - 07.2018
Runner
Cincinnati Reds
05.2017 - 09.2017
Graduate Assistant
University of Cincinnati
08.2016 - 04.2017
Group Sales Intern
Cincinnati Reds
04.2016 - 10.2016
Student Worker
University of Cincinnati Football
08.2015 - 11.2018
Hostess
Season's 52
06.2014 - 09.2021
Master of Arts - Sport Administration
University of Cincinnati
Bachelor of Arts, Honors in Communications - Public Relations
University of Cincinnati
Associate of Science - Deaf Studies
University of Cincinnati
Similar Profiles
Monica WhittMonica Whitt
Tournament Manager at Houston Astros - Astros Golf FoundationTournament Manager at Houston Astros - Astros Golf Foundation
Chase WornellChase Wornell
Clubhouse Assistant at Houston AstrosClubhouse Assistant at Houston Astros
Jake ChambersJake Chambers
Graphic Designer, Content Team at Houston AstrosGraphic Designer, Content Team at Houston Astros
Joel SmithJoel Smith
Retail Associate at Houston AstrosRetail Associate at Houston Astros
Aathika TamheenAathika Tamheen
Digital Communications Analyst at NRG EnergyDigital Communications Analyst at NRG Energy