Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dustin Aki

Evansville,IN

Summary

Dedicated security professional with extensive experience at Nighthawk Security and a proven ability to enhance safety and customer service while maintaining a secure environment. Strong, proactive approach to security challenges.

Security experienced - skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance.

Overview

9
9
years of professional experience

Work History

Security Officer

Nighthawk Security
06.2018 - 09.2020
  • Patrolled and monitored premises in company vehicle and on foot
  • Greeted guests professionally while making safety top priority
  • Acted during emergency situations to reduce opportunity for damage and/or injury
  • Provided customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures

Customer Service Representative

Medieval Collectibles
06.2017 - 02.2018
  • Responded to customer requests for products, services, and company information
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs
  • Maintained detailed records of customer interactions


Security Officer

Securitas Security Services
05.2015 - 06.2017


  • Completed building and grounds patrols to spot and investigate concerns
  • Acted as deterrent to prevent vandalism and misconduct to allow business to conduct operations in safe environment
  • Provided customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures
  • Maintained a safe environment for employees and visitors


Customer Service Representative

Target, Menard's, Rural King
01.2012 - 02.2015
  • Responded to customer requests for products, services, and company information
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs
  • Collaborated with team members to develop best practices for consistent customer service delivery

Education

High School Diploma -

Central High School
Evansville, IN
05-2013

Skills

  • Incident documentation
  • General security
  • Interior and exterior patrol
  • Surveillance
  • Visitor tracking

Timeline

Security Officer

Nighthawk Security
06.2018 - 09.2020

Customer Service Representative

Medieval Collectibles
06.2017 - 02.2018

Security Officer

Securitas Security Services
05.2015 - 06.2017

Customer Service Representative

Target, Menard's, Rural King
01.2012 - 02.2015

High School Diploma -

Central High School
Dustin Aki