Dustin Arceneaux
Summary
Senior Applications Engineer with 6 years experience in the Building Automation industry. Detail-oriented team player with strong communication skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Applications Engineer
CBRE
11.2021 - Current
- Inspect, test, program, evaluate, calibrate and update Control Systems and wiring to improve reliability and to assure dependability, safety and compliance.
- Perform onsite and remote startups and systems commissioning tasks
- Provide on-site and remote technical support to installers and customers
- Perform job site system checkout, commissioning and testing of control applications to verify proper operation according to project specifications, sales proposal and design documentation
- Assist in analyzing HVAC Control Systems, obtaining and documenting critical performance data to be reported to the Facility Manager (FM) or supervising engineer detailing operational proficiency.
Building Automation Systems Specialist
Albireo Energy
07.2017 - 11.2021
- Inspect, test, program, evaluate, calibrate and update Control Systems and wiring to improve reliability and to assure dependability, safety and compliance.
- Perform preventive maintenance on the HVAC Control Systems and related components to maintain system operation and reliability.
- Perform onsite and remote startup and system commissioning tasks
- Review reports and logs generated by the HVAC Controls to analyze the systems performance.
- Developed strong client relationships through consistent communication and attentive service.
Technical Software Support Engineer
Jack Henry & Associates
08.2015 - 07.2017
- Opened, tracked and resolved incident response and service requests, ensuring problem ownership and promoting end user satisfaction
- Enhanced software functionality by troubleshooting and resolving complex technical issues.
- Improved customer satisfaction by providing timely and effective technical support for software-related concerns.
- Streamlined support processes by creating detailed documentation of common issues and resolutions.
Education
BBA - International Business
Rovaniemi University of Applied Sciences
Rovaniemi, FI05.2011
Skills
- Network engineering
- Critical thinking
- Workflow Coordination
- Equipment Testing
- N4 Certified
- Project Management
- Building Automation
- Building Systems Knowledge
- Communication
- Microsoft Suite
Certification
- N4 Certified, Tridium Niagara
Timeline
Senior Applications Engineer
CBRE
11.2021 - Current
Building Automation Systems Specialist
Albireo Energy
07.2017 - 11.2021
Technical Software Support Engineer
Jack Henry & Associates
08.2015 - 07.2017
BBA - International Business
Rovaniemi University of Applied Sciences