Dustin Bankston
Baton Rouge,LA
Summary
Dynamic professional with a proven track record in client communication and exceptional customer service, notably at Stab’s Prime Steak & Seafood. Skilled in multitasking and problem-solving, I excel in high-pressure environments, ensuring efficiency and quality. Leveraging sales expertise and a strong work ethic, I consistently enhance customer satisfaction and operational success.
Overview
19
19
years of professional experience
Work History
Catering Staff Member
Catering Cajun, LLC
Baton Rouge, LA
08.2017 - Current
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Cleared dishes and glassware quickly following each course.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained clean and organized workspaces, adhering to strict health standards.
- Increased efficiency by assisting in equipment setup, breakdown, and maintenance during events.
- Demonstrated flexibility in handling diverse catering needs, from small gatherings to large corporate events.
- Assisted in multiple disaster relief projects across the country including, Indiana, Georgia, Florida, Texas, and Louisiana.
- Participated in disaster relief efforts, offering invaluable support during times of crisis within the community.
- Supported affected populations by coordinating and distributing essential supplies during disaster relief operations.
Server
Stab’s Prime Steak & Seafood
Baton Rouge, LA
08.2017 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Representative
All Star Chevrolet
Baton Rouge, LA
06.2006 - 08.2008
- Obtained the title of Manager of Internet Sales in 2008 after moving to new car sales.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
- Delivered high-quality service by addressing customer concerns promptly and professionally.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Facilitated clear communication between dealership and customers during the finalization of sales transactions, ensuring all parties were fully informed throughout the process.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Maintained open lines of communication with colleagues across departments to ensure a seamless experience for clients throughout the entire sales process.
- Completed registration paperwork and sales documentation.
Food Service Worker
Carter Plantation
Springfield, LA
12.2005 - 06.2006
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Set up and broke down food service lines quickly to maintain service flow.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
Education
Marketing
Southeastern Louisiana University
Hammond, LASkills
- Client Communication
- Transaction Monitoring
- Strong Work Ethic
- Exceptional Customer Service
- Sales Expertise
- Quality Control
- Reliable and Responsible
- Multitasking Abilities
- Problem-Solving
- Attention to Detail
- Time Management
- Organizational Skills
Timeline
Catering Staff Member
Catering Cajun, LLC
08.2017 - Current
Server
Stab’s Prime Steak & Seafood
08.2017 - Current
Sales Representative
All Star Chevrolet
06.2006 - 08.2008
Food Service Worker
Carter Plantation
12.2005 - 06.2006
Marketing
Southeastern Louisiana University