Knowledgeable Parts Specialist skilled at keeping parts organized and serving customers' needs. Works efficiently to restock parts, resolve issues and handle paperwork. Dedicated to satisfying customers and exceeding sales targets.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Parts Assistant Manager
Rons equipment company
09.2022 - 08.2024
Oversee all aspects of the parts department including, maintaining inventory for our customers and shop usage, stocking levels per manufacture guidelines, keeping a clean and organized showroom, and adjusting facing inventory to reflect seasons
I was also in charge of our E-commerce division and monitoring orders and payments to ensure customers received the parts they ordered on time.
Parts counterman/Warranty Administrator
Redlund equipment
07.2021 - 09.2022
I assist customers and the shop with parts to complete jobs
Ordering, stocking, and submitting all warranty claims per manufacture guidelines.
Assistant Manager
Family Tire Pros
06.2020 - 07.2021
I oversee aspects of the repair shop
Manage inventory and employees
Write up and complete repair orders, order parts and complete end of day tasks.
Parts Associate
Greeley Nissan Volkswagen
02.2019 - 04.2020
My team and I oversee all aspects of the parts department
Daily bin counts and ordering special order parts (laid-off due to covid 19).
Parts Manager
Fort Collins Mitsubishi
12.2017 - 02.2019
I oversee all aspects of the part department
Inventory, ordering, controlling stock levels and making sure delivery's are happening on time.
Parts & customer service
RV Four Seasons
06.2017 - 12.2017
My job consist of many different things
I handle parts and front counter sales
Keeping the showroom clean and in good order for customer satisfaction
I also handle the walk thru's which consist's of showing customers the coach or trailer they just bought and making sure they understand everything about it
I also handled warranty registration.
Installer / lead
Eagle mechanical
01.2017 - 06.2017
Install duct and ventilation fans in new homes
I lead others to complete tasks and jobs.
Hvac and plumbing
Rocky man comfort control
06.2016 - 01.2017
I install and service Hvac and plumbing
Mostly retro fit.
Counter Sales/ Warehouse Manager
HVAC Supply Geary Pacific
12.2014 - 06.2016
Maintain a professional setting with customers
Duties include data entry, order type up, and find information off a internet based system
I also had to schedule deliveries and make sure everything in the warehouse is getting done in a timely and correct fashion.
Cabinet Builder
Alpine Cabinets
05.2014 - 08.2014
Build cabinet drawers and cabinets per blue print
Operate brad nail gun, stapler, belt and orbital sander
I also had to deliver cabinets to different locations
Another responsibility I had was to assist the installers getting the cabinets to the room based off a master blueprint.
Warehouse lead /Customer service
Sears
03.2014 - 05.2014
Scheduling for warehouse employees, Inventory control, manage customer pickup and customer satisfaction
Prep warehouse for audits, manage load/unload times.
Parts Counter Man/Customer Service
Dellenbach Motors
02.2012 - 03.2014
Operated Reynolds & Reynolds to look up parts and help manage inventory
Kept a clean parts department and desk area.
Education
Some college in heavy equipment operator -
Northern California College of Construction
Stockton, CA
07.2012
High school diploma or GED -
Skills
E-Commerce
Heavy Equipment Operation
House layouts
Workplace safety
Scheduling per internet systems
Forklift Operator - experience with standup, sit down, electric reach and man lift
Shipping and receiving/reading and writing up PO's
Shipping and receiving
Warehouse Operations
Sales Support
Returns processing
Ordering parts
Customer Service
Problem-solving skills
Improving customer satisfaction
Vehicle operations knowledge
Team Collaboration
Clean Driving Record
Verbal and written communication
Email Communication
Forklift Operation
Invoice Processing
Training and coaching
Goal Setting
Staff Training
Operations Management
Certification
EPA Esco certified, 04/17, Present, Type 2 certified
Accomplishments
Started at the bottom and moved up as high as possible without someone retiring.
Looking to use acquired knowledge for a more professional job.
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Parts Assistant Manager
Rons equipment company
09.2022 - 08.2024
Parts counterman/Warranty Administrator
Redlund equipment
07.2021 - 09.2022
Assistant Manager
Family Tire Pros
06.2020 - 07.2021
Parts Associate
Greeley Nissan Volkswagen
02.2019 - 04.2020
Parts Manager
Fort Collins Mitsubishi
12.2017 - 02.2019
Parts & customer service
RV Four Seasons
06.2017 - 12.2017
Installer / lead
Eagle mechanical
01.2017 - 06.2017
Hvac and plumbing
Rocky man comfort control
06.2016 - 01.2017
Counter Sales/ Warehouse Manager
HVAC Supply Geary Pacific
12.2014 - 06.2016
Cabinet Builder
Alpine Cabinets
05.2014 - 08.2014
Warehouse lead /Customer service
Sears
03.2014 - 05.2014
Parts Counter Man/Customer Service
Dellenbach Motors
02.2012 - 03.2014
Some college in heavy equipment operator -
Northern California College of Construction
High school diploma or GED -
EPA Esco certified, 04/17, Present, Type 2 certified
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