Dustin Borror

• Supported client relationships to improve customer satisfaction and loyalty.
• Prepared sales presentations to clearly explain product features and benefits.
• Represented products at trade shows to present offerings and connect with potential clients.
• Negotiated client contracts to secure favorable terms and agreements.
• Followed up on inbound leads to identify new sales opportunities.
• Created and applied sales strategies to address customer needs and grow revenue.
• Built relationships with existing customers to drive repeat business.
• Used CRM software to track leads and manage accounts throughout sales cycle.
• Expanded product knowledge through ongoing learning and professional development.
• Delivered presentations for possible and existing clients.
• Served as liaison between customer and cross-functional internal teams.
• Built strong professional relationships by identifying client needs, which increased sales opportunities.
• Exceeded sales goals by using consultative selling and clearly explaining programs and services to build interest.
• Negotiated and closed deals with minimal oversight.
• Achieved sales goals by increasing revenue for top accounts and expanding personal sales portfolio.

• Supported 3D laser scanning data processing and 3D modeling efforts for scan-to-BIM delivery.
• Helped guide networking, strategic client consulting, and 3D program management activities.
• Assisted with technology integration, team development, business development, 3D services support, and project management.
• Coordinated clients with subcontractors, developed RFP content and bidding materials, prepared marketing presentations, and tracked related work.

• Coordinated scanning operations to ensure timely processing of client requests.
• Implemented quality control checks to enhance scanning precision and reliability.
• Oversaw production staff responsible for performing daily scanning activities.
• Delegated work to staff, setting priorities and goals.
• Developed and maintained strong relationships with key clients and stakeholders.
• Utilized CRM software to track leads, opportunities, and customer interactions.
• Established relationships with key clients, while maintaining existing customer base.
• Created and presented monthly reports to management on sales performance.
• Established new accounts and serviced existing accounts maintaining professional relationships.
• Developed pricing strategies that would maximize profits while still remaining competitive in the market.

Managed all 3D laser scanning projects for Clark Engineering.

Supported field laser scanning crew, office draftsmen, and modelers through supervision and mentoring.

Collected laser scanning data, registered point clouds, and processed data into 2D plans and 3D models.

Presented at conferences for National Association of Subrogation Professionals, National Society of Professional Engineers, American Institute of Architects, Minnesota and South Dakota Departments of Transportation, South Dakota State University, and additional groups on uses and benefits of laser scanning.

Served as main contact for project leads and client communication.

Supported marketing efforts for 3D laser scanning at Clark Engineering.

Prepared laser scanning quotes, budgets, and future projections.

Tracked latest technology and made needed updates to stay current with industry and competitors.

Completed quality assurance and quality control for all laser scanning projects.

Produced drafting for land survey projects and various civil engineering projects using Civil 3D.

Led survey crew field data collection and construction staking.