Dustin Boyd
Rocklin,CA
Summary
Dynamic professional with extensive experience in security operations at (Country Club Saloon), Loomis, Ca. Excelling in customer relations and problem-solving. Proven track record in developing safety protocols and training teams, ensuring compliance with OSHA requirements. Committed to enhancing quality assurance and operational efficiency through effective leadership and collaboration. Received multiple safety awards as well as multiple performance service awards. (UPS), Rocklin, Ca. In past years I've had the pleasure of volunteering for the Rocklin History Museum, (assisted in research and publication), as well as, Kits & Kats of Placer County, (assisted with nursing new born kittens, fostering and adoptions).
Overview
23
23
years of professional experience
Work History
Caretaker
Private Employer
05.2020 - 08.2025
- Provided compassionate care for clients, ensuring safety and comfort in daily activities.
- Assisted with personal hygiene, meal preparation, and medication management to enhance client well-being.
- Adapted care plans based on individual needs and preferences to improve client satisfaction.
Head of Security Operations
Country Club Saloon
01.2013 - 10.2014
- Developed and implemented security protocols to ensure safety of patrons and staff.
- Trained and mentored security team on emergency response procedures and conflict resolution.
- Collaborated with local law enforcement to enhance community safety initiatives.
- Analyzed incidents to identify trends and improve security measures effectively.
- Conducted regular inspections of premises to assess vulnerabilities and recommend improvements.
- Responded promptly to incidents, ensuring swift resolution and minimal disruption.
- Managed physical security enhancements including access control systems, CCTV installations, and perimeter protection measures.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Quality Assurance Specialist
Goodwill Industries Store & Donation Center
02.2012 - 08.2014
- Conducted thorough inspections of products to ensure compliance with quality standards.
- Collaborated with team members to implement corrective actions for identified defects.
- Assisted in developing and maintaining quality assurance documentation and reports.
- Monitored processes to identify areas for improvement in product quality and efficiency.
- Trained new staff on quality assurance protocols and safety procedures.
- Participated in regular audits to assess adherence to quality control guidelines.
Package Handler
United Parcel Service, UPS
11.2006 - 04.2010
- Operated package sorting equipment to streamline processing efficiency.
- Loaded and unloaded packages with attention to safety protocols.
- Assisted in maintaining cleanliness and organization within warehouse environment.
- Collaborated with team members to ensure timely package delivery.
- Adapted quickly to changing workflows during peak shipping periods.
Foreman
Rosenthal Construction
07.2002 - 08.2008
- Supervised daily operations to ensure project compliance with safety regulations and quality standards.
- Coordinated work schedules and delegated tasks among crew members to optimize efficiency on-site.
- Trained new employees in construction techniques, safety protocols, and equipment usage to enhance team performance.
- Monitored project progress, identifying potential issues and implementing solutions to keep timelines on track.
Education
Associate of Arts - Criminal Justice
Heald College
Roseville, CA2016
High School Diploma -
Rocklin High School
Rocklin, CA06.2002
Skills
- OSHA requirements
- Customer relations
- Customer service
- Problem-solving
- Quality assurance
Timeline
Caretaker
Private Employer
05.2020 - 08.2025
Head of Security Operations
Country Club Saloon
01.2013 - 10.2014
Quality Assurance Specialist
Goodwill Industries Store & Donation Center
02.2012 - 08.2014
Package Handler
United Parcel Service, UPS
11.2006 - 04.2010
Foreman
Rosenthal Construction
07.2002 - 08.2008
Associate of Arts - Criminal Justice
Heald College
High School Diploma -
Rocklin High School