Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Thiago Faria

Monument,CO

Summary

Proven Field Technician with a solid background in preventive maintenance and problem-solving aptitude, demonstrated during tenure at Time Warner Cable. Skilled in customer relations and equipment maintenance, consistently improving satisfaction and reducing equipment failure risks. Achieves results through meticulous safety adherence and effective teamwork.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Caretaker

Self-employeed
03.2018 - Current
  • Remained alert to problems or health issues of clients and competently responded.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.

Tire and Lube Technician

Loves Truck Stop
11.2017 - 02.2018
  • Kept shop areas neat, clean, and free of safety hazards.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Improved customer satisfaction by providing timely and accurate tire and lube services.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.

Field Technician

Time Warner Cable
05.2007 - 09.2017
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Kept detailed records of field measurements and data.
  • Minimized potential hazards through adherence to safety guidelines during all field assignments.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Identified potential problems and prevented equipment failure through performing regular equipment inspections.

Education

High School Diploma -

Granada Hills High School
Granada Hills, CA
06.2002

Skills

Personal Care

Safety awareness

OSHA Requirements

Preventive Maintenance

Tool Installation and Alignment

CCTV installation

Problem-solving aptitude

Customer Relations

Equipment Maintenance

Hardware Repair

Problem-solving abilities

Certification

SCTE Certified:

• Broadband Distribution Fundamentals

• Digital Fundamentals

• Return Path

NTCI Certified:

• Introduction to Networking

• Excellence in Customer Service

• Advance HSD Customer Service

• Troubleshooting Advance Services

• Internet working with TCP-IP

• Computers & Broadband Modems

Languages

Portuguese
Native or Bilingual
Spanish
Limited Working

Timeline

Caretaker

Self-employeed
03.2018 - Current

Tire and Lube Technician

Loves Truck Stop
11.2017 - 02.2018

Field Technician

Time Warner Cable
05.2007 - 09.2017

High School Diploma -

Granada Hills High School

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Thiago Faria