Elizabeth "Michelle" Graham
Athens,TX
Summary
Compassionate caregiver with a strong work ethic, demonstrated at Oak Wood Place, where I fostered trust and open communication with residents. Skilled in personal care and medication distribution, I consistently ensured patient dignity and comfort, contributing to a supportive environment that enhanced overall wellbeing.
Professional caretaker with proven history of delivering high-quality care and support. Skilled in creating safe and nurturing environment, ensuring well-being of those under care. Team-oriented with strong commitment to achieving positive outcomes and adapting to changing needs. Reliable and skilled in time management and interpersonal communication.
Experienced with providing attentive and compassionate care to individuals. Utilizes strong organizational skills to manage daily tasks and ensure safe environment. Track record of effective communication and problem-solving abilities in caregiving settings.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Caretaker
Oak Wood Place
11.2024 - Current
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Server
Jalepeno Tree
05.2023 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Certified Nursing Assistant
Azeala Trails Nursing Home
12.2022 - 03.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Packing, Shipping, and Receiving Assembler
John Soules Foods
09.2021 - 12.2022
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Expedited order processing time through effective organization and prioritization of tasks.
- Reduced shipping errors by meticulously verifying package contents and ensuring accurate labeling.
- Ensured safe working conditions by adhering to company policies and promptly addressing potential hazards.
Certified Nursing Assistant
Azelea Trails Nursing Home
09.2020 - 09.2021
- Assisted residents during meal times by cutting food items into smaller pieces or even feeding them when necessary ensuring they received adequate nutrition.
- Facilitated family involvement in the caregiving process by providing education on disease processes, medication administration, and self-care techniques.
- Contributed to a positive and supportive work environment by collaborating effectively with colleagues to provide seamless care transitions between shifts.
Sorter
Sanderson Farms Processing Plant
01.2017 - 03.2019
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Used hand-held scanners to sort items into specific categories.
- Stacked items according to weights, sizes, types, and picking priorities.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
- Operated pallet jacks to move large and heavy items for sorting.
- Maintained high standards of cleanliness and safety within the workplace, reducing potential hazards during the sorting process.
- Inspected items for damage or defects before sorting as part of quality control process.
- Followed company policies and procedures to produce consistent work results.
Certified Nursing Assistant
Canton Oaks Nursing Home
01.2016 - 01.2017
- Assisted residents during meal times by cutting food items into smaller pieces or even feeding them when necessary ensuring they received adequate nutrition.
- Facilitated family involvement in the caregiving process by providing education on disease processes, medication administration, and self-care techniques.
- Contributed to a positive and supportive work environment by collaborating effectively with colleagues to provide seamless care transitions between shifts.
Certified Nursing Assistant
Crestwood Nursing Home
01.2015 - 01.2016
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Certified Nursing Assistant
Overton Healthcare
01.2013 - 01.2015
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Certified Nursing Assistant
Texan Nursing Home
01.2011 - 01.2012
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Certified Nursing Assistant
Van Healthcare
01.2010 - 01.2011
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Special Attendant
At Home Care Inc
06.2009 - 07.2010
- Enhanced patient comfort by providing attentive personal care and assistance with daily living activities.
- Participated in ongoing training programs that enhanced knowledge on best practices and emerging trends in the field of caregiving.
- Assisted patients in managing medications as prescribed by physicians, ensuring proper administration and dosage.
- Collaborated with healthcare professionals to develop comprehensive care plans tailored to individual patient needs.
- Aided in maintaining personal hygiene for patients by assisting with bathing, grooming, dressing, and toileting tasks when needed.
- Enabled timely transportation by accompanying patients to medical appointments and other engagements outside the home.
- Promoted effective communication among medical staff, family members, and patients to ensure seamless care coordination.
- Developed trust-based relationships with both patients and families that fostered open communication lines essential for optimal caregiving outcomes.
Cashier
Sonic
01.2007 - 07.2008
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Cook
Kentucky Fried Chicken
01.2006 - 01.2007
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Housekeeper
Truman W. Smith Children's Care Center
01.2005 - 01.2006
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Cashier
Taco Bell
01.2002 - 01.2004
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Cook
Dairy Queen
01.2000 - 01.2001
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Certified Nurse Aide
Kilgore College
Longview, TX05-2009
GED -
Kilgore College
Kilgore, TX01-2006
Skills
- Housekeeping tasks
- Personal care
- Safety awareness
- Meal preparation
- Compassionate caregiving
- Personal hygiene maintenance
- Medication distribution
- Medication reminders
- Emotional support
- Bedridden care
- Personal hygiene assistance
- Medical appointment coordination
- Behavioral management
- Respite care
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
Accomplishments
- Resolved product issue through consumer testing.
Certification
- Basic Food Safety/Food Handler's Card(varies by location)-State or local public health departments, necessary in settings where food handling occurs.
- Certified Nursing Assistant (CNA)
Timeline
Caretaker
Oak Wood Place
11.2024 - Current
Server
Jalepeno Tree
05.2023 - 11.2024
Certified Nursing Assistant
Azeala Trails Nursing Home
12.2022 - 03.2023
Packing, Shipping, and Receiving Assembler
John Soules Foods
09.2021 - 12.2022
Certified Nursing Assistant
Azelea Trails Nursing Home
09.2020 - 09.2021
Sorter
Sanderson Farms Processing Plant
01.2017 - 03.2019
Certified Nursing Assistant
Canton Oaks Nursing Home
01.2016 - 01.2017
Certified Nursing Assistant
Crestwood Nursing Home
01.2015 - 01.2016
Certified Nursing Assistant
Overton Healthcare
01.2013 - 01.2015
Certified Nursing Assistant
Texan Nursing Home
01.2011 - 01.2012
Certified Nursing Assistant
Van Healthcare
01.2010 - 01.2011
Special Attendant
At Home Care Inc
06.2009 - 07.2010
Cashier
Sonic
01.2007 - 07.2008
Cook
Kentucky Fried Chicken
01.2006 - 01.2007
Housekeeper
Truman W. Smith Children's Care Center
01.2005 - 01.2006
Cashier
Taco Bell
01.2002 - 01.2004
Cook
Dairy Queen
01.2000 - 01.2001
Certified Nurse Aide
Kilgore College
GED -
Kilgore College
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