Dustin Button
Buckfield
Summary
Dynamic professional with extensive experience at Allstate, excelling in claims handling and fraud detection. Proven ability to analyze documentation and ensure compliance, while delivering exceptional client communication. Adept at problem-solving and maintaining quality assurance, contributing to improved customer satisfaction and operational efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Express Claims Associate
Allstate
Buckfield
09.2025 - 04.2026
- Processed express claims efficiently and accurately for diverse customer needs.
- Handled customer calls regarding claims to provide timely assistance and information.
- Communicated effectively with clients to gather necessary information for claims.
- Reviewed claim documentation to ensure compliance with company policies.
Retail sales/Inside sales associate
Lumber Liquidator
Auburn
02.2025 - 08.2025
- Assisted customers in selecting flooring products and accessories.
- Provided product knowledge to enhance customer purchasing decisions.
- Managed customer inquiries and resolved issues efficiently.
- Facilitated sales of flooring products, contributing to improved customer satisfaction.
Retail Sales/Inside Sales Associate
Venture Solar
Buckfield
08.2024 - 02.2025
- Coordinated solar panel installation appointments through door-to-door outreach and in-store consultations.
Deli Associate/Assistant Manager Trainee
Hannaford
Turner
08.2023 - 10.2024
- Delivered customer service, cut deli meats, made sandwiches, and prepared salads to meet customer needs.
- Prepared and sliced deli meats and cheeses for customer orders.
- Assisted customers with product selections and provided food safety information.
- Maintained cleanliness and organization of the deli display case.
Bench Assembly Mechanic
Pratt & Whitney
North Berwick
04.2016 - 06.2021
- Executed assembly of aircraft engine components and modules by interpreting blueprints and following detailed assembly instructions.
- Assembled aircraft engine components using precision tools and equipment.
- Inspected parts for defects and ensured quality standards were met.
- Collaborated with team members to maintain safe work environments.
Security Guard
Colt Refining
Merrimack
07.2014 - 03.2016
- Conducted regular tours and monitored for unusual activities to maintain facility security and secure deliveries.
- Operated forklifts and screened individuals entering premises to ensure safety and compliance with access protocols.
- Performed physically demanding tasks, including climbing stairs and ladders and lifting heavy items, to support operational needs in various temperature conditions.
Security Officer
Allied Barton
Nashua
09.2013 - 07.2014
- Patrolled retail location on foot and in vehicle to ensure safety and deter potential security threats.
- Monitored premises for security breaches and suspicious activities.
- Conducted regular patrols to ensure safety and security of the area.
- Reported and documented security breaches and safety concerns promptly to maintain a secure environment.
- Responded promptly to alarms and emergencies, coordinating with local authorities.
Aircraft Mechanic (V-22 Osprey)
United States Marine Corps
MCAS New River
11.2008 - 08.2013
- Executed flight line operations, conducting pre-flight checks and servicing to uphold safety and performance standards of V-22 Osprey aircraft.
- Inspected and maintained tiltrotor airframes and components to ensure operational readiness of hydraulic actuators, engines, and transmissions.
- Inspected aircraft systems for compliance with military standards and safety regulations.
- Performed maintenance on aircraft engines, airframes, and avionics components.
- Diagnosed mechanical issues using advanced troubleshooting techniques and tools.
Education
Diploma -
Highland High School
Highland, NY01-2004
Skills
- Claims investigation
- Claims analysis
- Fraud detection
- Claim handling
- Documentation review
- Policy evaluation
- Coverage determination
- Policy interpretation
- Insurance terminology
- Insurance regulations
- Regulatory compliance
- Quality assurance
- Computer operation
- Microsoft Office proficiency
- Data entry accuracy
- Effective communication
- Client communication
- Time management
- Adaptability to change
- Detail orientation
- Decision-making skills
- Problem solving abilities
- Team collaboration skills
- Relationship management
- Conflict resolution strategies
- Policy compliance
- Product knowledge and sales support
- Precision measurement
Certification
Google AI Essentials
Timeline
Express Claims Associate
Allstate
09.2025 - 04.2026
Retail sales/Inside sales associate
Lumber Liquidator
02.2025 - 08.2025
Retail Sales/Inside Sales Associate
Venture Solar
08.2024 - 02.2025
Deli Associate/Assistant Manager Trainee
Hannaford
08.2023 - 10.2024
Bench Assembly Mechanic
Pratt & Whitney
04.2016 - 06.2021
Security Guard
Colt Refining
07.2014 - 03.2016
Security Officer
Allied Barton
09.2013 - 07.2014
Aircraft Mechanic (V-22 Osprey)
United States Marine Corps
11.2008 - 08.2013
Diploma -
Highland High School