DUSTIN COOTS
Nashville,TN
Summary
Confident Assistant Security Manager successful at making critical decisions quickly and effectively. Adept at meeting security challenges calmly and rationally. Successful at optimizing policies, reducing incidents and increasing security of building envelope to keep facility, personnel and guests safe at all time. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Tier I Extended Coverage
Western Express, Inc.
07.2023 - Current
- Manage fleet of 250-300+ drivers and provide service after hours
- Answer calls and keep qualcomm messages up to date within 15 minutes at all times in order to communicate with drivers and handle immediate needs
- Dispatch trucks in the fleet that i cover during extended coverage hours.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisors.
Assistant Security Manager
Star Island Resort
02.2023 - 06.2023
- Developed improved training methods with focus on public safety and officer awareness
- Collaborated with senior management to develop and implement strategies to mitigate security risks
- Managed security policies and procedures to promote safety and security of personnel and assets
- Analyzed security threats and risks and developed mitigation strategies to reduce potential losses
- Established and maintained close working relationships with local law enforcement officers
- Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
Field supervisor
P.C.I. SECURITY
07.2020 - 02.2023
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets
- Responded quickly to incidents and assessed active situations for security concerns
- Recorded incident reports with detailed accounts of occurrences
- Oversaw team of security officers and managed scheduling and performance evaluations.
Education
Associate of Arts - General Studies
Keiser University
Lakeland, FL04.2023
Law Enforcement Academy - Criminal Justice
South Florida State College
Avon Park, FL12.2017
Skills
- Job Assignments
- Account Management
- Training and Development
- Customer Communication
- Microsoft Office
- Call Documentation Skills
- Performance Improvement
- Business Operations
- Overseeing Employees
- Employee Evaluation
- Risk Analysis
Timeline
Tier I Extended Coverage
Western Express, Inc.
07.2023 - Current
Assistant Security Manager
Star Island Resort
02.2023 - 06.2023
Field supervisor
P.C.I. SECURITY
07.2020 - 02.2023
Associate of Arts - General Studies
Keiser University
Law Enforcement Academy - Criminal Justice
South Florida State College
Similar Profiles
Javier CardosoJavier Cardoso
DRIVER at Western Express, Inc.DRIVER at Western Express, Inc.
Maxwell LittlejohnMaxwell Littlejohn
Company Driver at Western Express, Inc.Company Driver at Western Express, Inc.
Ebony BerryEbony Berry
Truck Driver at Western Express, Inc.Truck Driver at Western Express, Inc.
Anna KubaAnna Kuba
Logistics Broker at Western Express, Inc.Logistics Broker at Western Express, Inc.
Madelynn LanziMadelynn Lanzi
Customer Service Staff Member at PublixCustomer Service Staff Member at Publix